Air Comfort Specialists

Derek Arnold 

on Google

a year ago

Company was assigned via home warranty. I tried two times via phone and one via text just inquiring that they received the work order. No response over three days. Upon researching their Google reviews I immediately called home warranty to cancel the order. Be aware. 

Megan Franzen 

on Google

3 years ago

My warranty company dispatched this company, twice. Both times have been terrible with communication. This time he came out Tuesday. He said he knew what parts we needed and that he was able to get them, but was waiting on the warranty co to give him the ok. Thursday morning, I called the warranty company myself to make sure the parts were approved. They were. I called Air Comfort Specialists to let them know (even though the customer service at the warranty company said they called and emailed letting him know.) No answer, ... read more

thetexanist 

on Google

3 years ago

Took forever to get parts and place them. The. When it was “repaired”, it broke within 10 hours because the wiring that was burned up burned up again because the compressor was bad. 

James Jarvies 

on Google

3 years ago

This company installed two A/C units in my new home 3 years ago. One units heater system had never been used until this year when we got company during a cold spell. That one unit wound not work when needed. When I called the installation company they could not come so I called another A/C company near by.The second company found that the failed unit had been initially miswired by the installation company which caused a breaker to pop. I paid for the repair and forwarded the bill to the installation company since I was infor... read more

Scott Kohlert 

on Google

4 years ago

Exceptionally poor experience with this company. Very slow to respond, took over a month to get booked to fix my HVAC. Then came and “fixed it” before having it break down 48 hours later. Didn’t respond to messages for over a week after this. Came out to look at it again and told me I’d have to get a different HVAC company to fix it. Quite possibly the worst customer service I’ve ever experienced.