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AIC Roofing & Construction Inc
- Roofing
- Lexington, KY
About this business
Location details
412 Spring Street, Lexington, KY, 40508, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The 1st Team Member I met was Drew. Drew was very polite, very friendly, and thoroughly explained AIC's "step by step" approach. I chose to confidently sign and move forward with AIC. The 2nd "Team" member who contacted me was their Production Manager Joey, again very polite and knowledgeable. He reassured me that he would provide support and information concerning when the materials would arrive and when the roofing crew would be on site. This was very comforting to have someone who was constantly in control of your project... read more
They worked very fast and efficiently. Tarps were put down to catch debris. They cleaned everything up and ran a magnet around to make sure there were no stray nails. After the job was finished, a supervisor checked the roof to make sure everything was done properly before he collected the money.
Business response:
Thank you for your business!!
We recently had siding installed on our home. We were very pleased with the process from beginning to end! The job was done to perfection! With great attention to detail. We will be needing a roof in 2 to 3 years, and we will definitely be contacting AIC.
Business response:
Thank you for your business, and for the great review! We look forward to working with you again!!
I was very happy with the roof replacement that AIC did for us. From the first contact to the last, every member of the company was helpful, knew their stuff, and fulfilled their promises—on schedule. The crew was really hard-working (barely broke for lunch), and cleaned up thoroughly before leaving. I would definitely recommend AIC for roof replacement.
Business response:
Hi Barbara! We are so glad you were pleased with your experience with the AIC team and process. Thank you so much for your business, we appreciate you!
We were lied to about our roof contract. We were told 25% down and remaining balance to be paid in 12months. They were friendly until the day after roof completion. Then they started blowing up my phone demanding full payment. They are now lying and stating they never made that agreement with us. Also, they made me sign a paper for " so called preexisting" damages after they had already been working at my house for the entire day. Also, witnessed one of the workers zipping up his pants after using the bathroom in my backyard... read more
Business response:
We are very sorry to hear that you had a poor experience with us. We would have liked to have gone through these issues with you over the phone or in person, unfortunately that opportunity was not granted. Even so, we’d like to go through the issues you listed and address each of them. First, you felt that we lied about the contract terms, and believed that you had 12 months to pay for the services rendered. This is a serious misunderstanding, and we understand the frustration that would occur as a result. We would like to r... read more
Excellent service - responsive, efficient and great attention to detail. Highly recommend for any roofing and/or gutter project.
Business response:
Thank you for your business!!
AIC responded to my contact request through this site within 2 hours and worked with me on the timing of doing the job. Listened to my concerns and even explained a few oddities with our roof and relieved the worries that they caused. Cleaned up after themselves and left us much better off than when they were called. Please feel comfortable with calling them out to look at your roof!
Business response:
Thank you for your business!!
After the hail storm, we called AIC for a quote. Ryan was once again prompt in assessing the damage. He met the adjuster on our roof to be sure nothing was missed. While waiting for materials, we had a leak. Ryan came over that evening to reinforce the area. The next morning, Marty and his crew were on our roof for the replacement. Marty took pictures and shared them with us as soon as possible. He was personable and thorough. We also had our back siding replaced by AIC. It looks great! The quality walkthrough noted some dam... read more
Business response:
Thank you for your business!! it was a pleasure working with you!!
Very professional, efficient, and quality work! I had work done on three gable vents, as well as new flashing around my chimney and the price was much less than I expected. Hope I do not need roof repairs again anytime soon, but if I so I will be using AIC again!
Business response:
Thank you for your business!!!
Frequently asked questions about AIC Roofing & Construction Inc
How is AIC Roofing & Construction Inc rated?
AIC Roofing & Construction Inc has a 4.9 star rating with 721 reviews.
When is AIC Roofing & Construction Inc open?
AIC Roofing & Construction Inc is closed now. It will open on Monday at 8:00 a.m.
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