AHN Reproductive Medicine at H+W Pavilion North Fayette

Amber Overkott 

on Google

2 months ago

First off communication is terrible during the entire process. It was my first round of ivf we ended up with one viable embryo and to our surprise I became pregnant with that embryo. Unfortunately I started bleeding a couple weeks later I was panicking and of course called and couldn’t get ahold of them left a message at 3:00pm and didn’t receive a call back. I went to a nearby emergency room also Ahn and they had no idea what was going on. The next day when I finally got ahold of the clinic they were in no hurry to see me a... read more

KELLIANE SISAK 

on Google

2 months ago

I had a genuinely positive experience with the doctors and front desk staff at this clinic. They were kind, professional, and supportive throughout my care, which is why this situation is so disappointing and ultimately resulted in me going to another clinic. Unfortunately, my experience with the nursing communication and billing department was very different. A billing/coding issue occurred with my insurance that should have been straightforward to correct. My insurance denied the claim due to the service being billed under... read more

Hannah Combs 

on Google

4 months ago

AHN was absolutely incredible during our fertility journey. Dr. Lewis and his team were so caring at every level. Genuinely, from the front desk ladies, to the phlebotomist, the ultrasound techs, nurses, and every doctor we met with was so kind. Going through IVF can be really mentally hard, but this team made my husband feel cared about and supported the entire way through. When we were finally discharged from the clinic Dr. Lewis even hugged us. You can just tell they really care. We currently are 15 weeks pregnant with a ... read more

C Smith 

on Google

8 months ago

Communication seems to be this facilities weak point. My partner and I went through 1 cycle and failed. While I won’t divulge sensitive information I will say that the part we seem to have had the biggest issue with was transparency and having someone being able to just tell us what’s going on. We’re attempting to start cycle 2 and are again being met with poor communication and lack of transparency. It’s a shame. Edit: We’re now on our second go and the company has failed to tell us that they don’t take CareCredit. They app... read more

Carrie Podobnik 

on Google

9 months ago

Can’t thank this staff and facility enough for all they did for my husband and I. Just had our little miracle this past summer thanks to Dr. Homa and Dr. Lewis. The staff is also just as amazing! Will alway refer anyone i can to them.