Advanced Urology

Soney Vasquez 

on Google

a month ago

I was referred to this office by my primary care physician for a routine outpatient procedure. My first pre-op appointment went smoothly, but everything after that was a frustrating experience. A week later, I received a call to schedule a second pre-op appointment. During that call, they also tried to collect payment for my first visit—even though I hadn’t even received a bill yet. When I showed up for the second appointment, I was told it was a duplicate of the first and that I didn’t need to be there at all. It was a comp... read more

Tina Gallegos 

on Google

a month ago

My husband was referred here. Tried to call several times. Always being put on hold or getting a recording saying I’ll be called back in 72 hours which they never do or did. I called to make an appointment because they won’t. When I called I was told it takes a month but it was more like 6 weeks to get a hold of someone. Never got that appointment.They lied and said they tried to call on the June 18th which they never did. You can call for 6 weeks to try and make an appointment but the only time you do actually get to speak ... read more

Tina Gallegos 

on Google

2 months ago

My husband was referred here. Tried to call several times. Always being put on hold or getting a recording saying I’ll be called back in 72 hours which they never do or did. I called to make an appointment because they won’t. When I called I was told it takes a month to get an appointment.They lied and said they tried to call on the June 18th which they never did. The only time they call you is to tell you that they saw this review and now they decline service and lied about the reason they gave medical…. they had scheduling... read more

J F 

on Google

2 months ago

Avery, the receptionist, truly deserves a 5-star rating for her exceptional service and kindness. Her honesty and dedication to providing outstanding assistance are remarkable. She goes above and beyond to help, embodying the positivity and kindness that the world needs more of. It’s refreshing to encounter someone so willing to lend a hand. The doctor is fortunate to have Avery on his team, and her value is undeniable. Thank you, Avery, for making such a positive impact!