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700 2nd St NE, Washington, DC, 20002, United States
Get directionsPrivate medical center. Don't go if you aren't a member.
Wife had an urgent care need and they got her in fast because they didn’t have a lot of people. But then they left us in a room for an HOUR and a HALF and forgot about us. Once I got someone’s attention they finally sent a doctor. The staff in there are truly smooth brained and don’t care about the patients. One of the WORST run Kaiser we been to.
How dystopian is it that I can’t just go to an urgent care and get treatment? Apparently I have to ‘be a member with Kaiser Permanente’ in order to be seen. Like what? Capitalism has gone too far, now medical centers turn people away because I don’t pay a membership fee or something. And the front desk lady was QUICK to ask me are you a member? Horrible experience on top of the fact I’m sick. This place is in the business of profit, not people.
Showed up at 6:30 for an ear infection. Took my copay, weight, blood pressure, temp immediately. Waited until 8p to be called to be seen by a doctor. It is 8:45p and I have yet to have further communication. I asked someone in the hall what the ETA is and she said another 30 min to an hour! So I have to wait over 3 hours to be seen for an ear infection??? This is ABSURD. I can’t even leave a full review because I HAVEN’T BEEN TREATED YET.
Professional and friendly
Advanced Urgent Care | Kaiser Permanente Capitol Hill Medical Center has a 2.4 star rating with 53 reviews.
Advanced Urgent Care | Kaiser Permanente Capitol Hill Medical Center is open now. It is open 24/7.
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