Advanced Appliance Sales & Service

gina g. 

on Insider Pages

14 years ago

owner of business Terrible.....Came to my business for washer repair twice. Still have problem months later. Now they say can't come fix they don't do commercial. Liars and not experienced people or efficient. Would never recommend . 

cyndy s. 

on Insider Pages

14 years ago

Unreasonable estimate for an easy fix. Service was very prompt. However - was quoted $120 for part and $120 for labor (2 hrs maybe??) - $250ish total. Found the OEM part online for $45 (at several sites, not ebay or anything) and dh installed it in 20 min. 

Mary R. 

on Insider Pages

14 years ago

Very Helpful! Advanced Appliance is a great place to buy appliances. My experience with customer service was very pleasant. I had gone to another large home center and could not find anyone to help me. At Advanced Appliance they were very helpful even though they were in the process of moving their business. I bought a washer and dryer set and they installed it right away. I would definately recommend going there for your appliance needs. 

John M. 

on Insider Pages

14 years ago

Can't Even Return a Phone Call... Despite reading the reviews about terrible customer service, I phoned Advanced Appliance on Monday to schedule a repair for Friday (since I was off work that day). I was assured that the technician would call me the next morning to schedule a time for Friday. 

Celina R. 

on Insider Pages

15 years ago

Advanced Appliance provides bad customer Service Horrible Customer Service - I called in to schedule and appointment for a Saturday because our washer had broke. I called in on a Monday around 10 am and the lady told me that she would have someone call me right back. That they could probably get out to us late in the evening. I told them that I don't get home until 6:15 pm or so, and she said that she would see if that was possible but should not be a problem. I only called them because they are very close to where we live. ... read more

David H. 

on Insider Pages

15 years ago

Great Service... I've had two fridges that needed service for their ice makers and the guys from AA were prompt, to the point and I never got the feeling I was being gouged for the repair. I will call them again if needed. 

advanced a. 

on Insider Pages

17 years ago

in response to Robin H............ we worked very hard to help this customer ...we had sent two different sets of rebates because the customer claimed the first set were never mailed but by the time the second set was sent it was out of the rebate time frame.......but clearly by the rules stated on the rebate it is the customers responsiblity to secure all receipts and rebates at time of purchase which this customer failed to do.........this is also why most companys that offer these type rebates have the forms right on thei... read more

Robin H. 

on Insider Pages

17 years ago

RUN.. DO NOT WALK AWAY FROM ADVANCED APPLIANCE THIS HAS TO BE THE WORST APPLIANCE BUYING EXPERIENCE OF MY LIFE. I WAS PROMISED A REBATE FROM THE MANUFACTURER, BUT WHEN I RECIEVED THE FORMS THEY WERE OUTDATED, AND USELESS. BUT I WAS TOLD THAT THEY COULD BACK DATE THEM FOR ME.. SOUNDED A BIT SHADY TO ME. I TOLD THE OWNER THAT I EXPECTED THEM TO EITHER ARRANGE A REBATE WITH THE MANUFACTURER OR TO WRITE ME A CK THEMSELVES. THEY REFUSED. AND ALL OF THIS AFTER I SPENT 4500.00. MY DISHWASHER, (ALL APPLIANCES PUT IN ARE KITCHENAID) ... read more

Patty J. 

on Insider Pages

17 years ago

Buyer Beware I am truly sorry I purchased my appliances there. I bought a range, microwave and dishwasher. I was quoted $225-$250 f or installation by the owner however the delivery/installer wanted to charge me $375! I protested and he agreed to take $325. He installed my mircowave just fine. Then they brought in my range. It was very damaged. The delivery/installer said he picked it up that way. This is NOT the stove I picked out. I picked out from the showroom floor and it was in perfect condition except for a few scratch... read more