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Advance Auto Parts

4.0

About this business

Location details

22360 S Sterling Blvd Ste D104, Sterling, VA 20164, Sterling, VA, 20164, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 9:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.0200 reviews
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Babak Esmaeili's profile image
Babak Esmaeili 
3 weeks ago

No costumer service. Loice the person work there he don’t know anything about customer service 

cesar ojeda's profile image
cesar ojeda 
2 months ago

Quiero destacar el excelente servicio y la gran profesionalidad de maria . Desde el primer momento, su atención fue impecable, demostrando mucha amabilidad, paciencia y disposición para ayudar en todo lo necesario. Da gusto recibir un trato tan humano y eficiente. ¡Muchas gracias por todo, Maria 

Matt Weinstein's profile image
Matt Weinstein 
2 months ago

Pretty abysmal, store opens at 7:30. Employee was focused on inventory and unable to help. Felt like you had to be confrontational just to get his attention and I asked and waited in line. Pages necessary for determining the part I needed were torn out. Horrible experience. I’d like to add after I spoke with the employee for help, he said he was unable to. After I left, he walked outside and starting smoking cigarettes outside the door. 

Gugu Rush's profile image
Gugu Rush 
2 months ago

Today I came in to get water for wipers. Two gentleman were standing doing nothing. I asked the gentleman to check if I need water for my wipers. He told me they are not allowed to do any of this. I understand rules and policies have to be followed. It’s not what you say it’s how you say it including your body language to a person. That’s horrible customer service! Even if you don’t like your job be more kinder. Have a smile. Don’t treat customers as if they are your enemy. I forgot to mention I have had great service in the... read more

Jonathan Plum's profile image
Jonathan Plum 
3 months ago

Stopped by tonight because the rental car I have has bad wiper blades on it. Mohammad hooked me up and even installed them for me. Great guy! Thanks! 

Frequently asked questions about Advance Auto Parts

How is Advance Auto Parts rated?

Advance Auto Parts has a 4 star rating with 200 reviews. 

When is Advance Auto Parts open?

Advance Auto Parts is closed now. It will open tomorrow at 8:00 a.m. 

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