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Advance Auto Parts
- Auto Parts & Supplies
- Vienna, VA
About this business
Location details
311 Maple Ave E, #B, #B, Vienna, VA, 22180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Came in with brake lights that wouldn't turn off and staff was incredible. Dave was great; he patiently helped me diagnose the problem and even set me up with a wrench to remedy the issue with very clear instructions. I genuinely could not ask for better customer service - I offered to compensate Dave and Kyle for their time and they refused. Will certainly be returning!
A few weeks ago they solved a problem for me, had a bathroom fixture with a weird hex type slot. Woman found an 8 dollar swiss army knife like set, came home, tried it, 3rd one I tried fit. Got it fixed. Thanks guys (well gal!). Nice store as well.
I had a very disappointing experience at this store because of one female employee’s rude attitude. I came in asking about a replacement battery for my car key fob and provided my car model and year. Instead of helping me identify the correct battery, she told me to “Google it yourself.” Her tone was dismissive and unprofessional. I understand stores may no longer replace key fob batteries, and that is completely fine. My complaint is about the rude customer service and unwillingness to provide basic assistance.
Frequently asked questions about Advance Auto Parts
How is Advance Auto Parts rated?
Advance Auto Parts has a 4.3 star rating with 206 reviews.
When is Advance Auto Parts open?
Advance Auto Parts is closed now. It will open on Sunday at 9:00 a.m.
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