This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Advance Auto Parts
- Auto Parts & Supplies
- Batavia, IL
About this business
Location details
861 N Randall Rd, Batavia, IL, 60510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
After getting a jump, arrived at the store with a dead battery. Noah helped me find the right battery and even asked questions so we didn't just buy the most expensive one. He installed it right away there in the parking lot. Great knowledge coupled with Great & Prompt service! Will definitely come here again for my automotive parts they carry.
The worst customer service I experienced!! Some rude guy at the counter , that goes by the name Connor was so unprofessional and uneducated, he had a chip over his shoulder, I asked him a simple question and he had this arrogance about him that was absolutely ridiculous, it’s like this guy needs to get a grip, and he needs to realize that he’s in customer service, and if he doesn’t like his job he needs to work behind a conveyor belt and work with machines or robots if he doesn’t like people!!! Terrible experience
I only needed a couple small items. Unfortunately the one person working on the register was helping someone re outfit their car with brakes. Never looked up and said I'll be with you in a minute or ask someone else working at the store to help us. I may be impatient but standing there for 15 minutes with no communication was horrible customer service.
If you’re looking to be profiled and refused service and talked down to, go here! Lazy employee didn’t greet me, acknowledge me, answer my questions, refused me service which I understood but then wouldn’t even tell me what tools I needed to PURCHASE to work on my car myself. Lazy and rude. Probably the same man in most of these bad reviews. He should not be working in any customer service job, a BAD man and a BAD employee. Laughed right in my face when I asked for advice on something absent from my cars manual.
Frequently asked questions about Advance Auto Parts
How is Advance Auto Parts rated?
Advance Auto Parts has a 3.5 star rating with 8 reviews.
When is Advance Auto Parts open?
Advance Auto Parts is closed now. It will open tomorrow at 7:30 a.m.
Browse nearby in Batavia, IL
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com