This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Advance Auto Parts
- Auto Parts & Supplies
- Atlanta, GA
About this business
Location details
2025 Donald Lee Hollowell Pkwy NW, Atlanta, GA, 30318, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 8:30 a.m. to 6:00 p.m. |
I am writing to file a formal complaint regarding an incident at the Advance Auto Parts store located at 2025 Donald Lee Hollowell Pkwy NW, Atlanta, GA 30318. Curtis offered to add oil to my vehicle. I accepted because I believed the service would be performed correctly. Unfortunately, after adding the oil, Curtis failed to reinstall the engine oil filler cap. Instead, the cap was left on the engine and was crushed when the hood was closed. The hood also became stuck because it was closed with the cap left in the engine bay.... read more
I noticed that Curtis who wears shorts or jean shorts had poor hygiene, including a strong unpleasant odor and bad breath, which made the interaction uncomfortable. As a manager representing the company, I believe employees in customer-facing positions should maintain a professional appearance and basic hygiene standards to ensure a positive experience for customers. I am bringing this matter to your attention because I value the service provided by Advance Auto Parts and believe this issue should be addressed appropriately.... read more
Good service
Very rude young boy at the location on Donald Lee Hollowell Parkway. The Holy Spirit told me to not stop here, but I ignored him & here we are with the refusal to accept the return of a oil filter that was not needed. I will go to the ones I purchased it from on Jonesboro Road & get the proper respect that a customer that has been doing trade for years should get.
I had an exceptional in-store pickup experience at Advance Auto Parts thanks to Kimberly and DaJohn. From the moment I walked in, they were knowledgeable, courteous, and truly professional. My order was ready right away, and they took the extra step to verify that I had the correct part for my vehicle—something I really appreciated. What stood out most was how well they embodied the core values of Advance Auto Parts: Service – They didn’t just hand me my order; they asked questions, offered guidance, and made sure I had ever... read more
Frequently asked questions about Advance Auto Parts
How is Advance Auto Parts rated?
Advance Auto Parts has a 2.3 star rating with 3 reviews.
When is Advance Auto Parts open?
Advance Auto Parts is closed now. It will open at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com