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Advance Auto Parts

4.1

About this business

Location details

857 NY-13, Cortland, NY, 13045, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 9:00 p.m.
Sun9:00 a.m. to 8:00 p.m.
4.1149 reviews
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Beks U's profile image
Beks U 
a month ago

This place has horrible customer service and be careful of parts you buy from them. It is not worth the trouble. Just get your parts directly from a dealer or reputable online shop. I got 2 front rotors online for my vehicle two years ago and the rear ones from Advanced Auto last year. The ones I got from Advanced Auto have rusted and almost cracked in less than a year. I went to the store to make a complaint, the dude just dismissed me and I was talking to me as if I am dumb. He told me we live in NY parts are going to get ... read more

John Robinson's profile image
John Robinson 
2 months ago

The customer service here was beyond inept,so little help with an ordinary, run of the mill type question. I asked the counter assistant, or whatever he was supposed to be paid to do, if they had any non-synthetic gear oil,per manufacturer specs, and ,not that this matters, but I'm ASE Certified technician, your employee said VERBATIM!!" Well if we do it would be over on an island shelving rack". So I looked, as I did upon entering your establishment! Then I asked if he would look up the gear oil for Nissan specs and this is... read more

John Wooding's profile image
John Wooding 
3 months ago
Thomas's profile image
Thomas 
4 months ago

Purchase headlights for my Dodge Durango person that works there help me put them in But realize they were the wrong ones could not return even though we didn't use them and he works there so I lost a hundred bucks went to AutoZone in need help me out 100% realize that was another wrong fit and had no problem in returning it right then and there and got my money back AutoZone is the place to go good employees friendly in Wellington open in and give advice 

chris Crum's profile image
chris Crum 
a year ago

Frequently asked questions about Advance Auto Parts

How is Advance Auto Parts rated?

Advance Auto Parts has a 4.1 star rating with 149 reviews. 

When is Advance Auto Parts open?

Advance Auto Parts is closed now. It will open tomorrow at 7:30 a.m. 

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