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Advance Auto Parts
- Auto Parts & Supplies
- West Palm Beach, FL
About this business
Location details
2377 N Military Trl, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Walked in with a simple return: starter and battery core, both with the receipt. Mason at the counter decided he could refund one, but not the other — because apparently “basic policy” was too advanced for him. He told me, “You can leave it, but you won’t get your money,” then added, “Go ahead and complain, I don’t care if I lose my job.” Mason, buddy… mission accomplished. If corporate sees this, you’ll have plenty of time to “not care” somewhere else. The rest of the staff here have always been solid, but this guy needs re... read more
Mason shouldn’t be allowed near a cash register — or a screwdriver. If I could give zero stars, I would. I bought a battery and a starter. Realized I only needed the battery. So like any sane human, I brought the starter and the battery core back. Mason — who looks like he failed out of oil change school — takes the starter but refuses to refund the core. I explained (slowly) that every battery comes with a core charge. He blinked at me like a broken dash light, then told me: “You can leave it, but you won’t get any money fo... read more
Awesome customer service
The custom care we received from Crystal was top notch . She went above and beyond.
Frequently asked questions about Advance Auto Parts
How is Advance Auto Parts rated?
Advance Auto Parts has a 4.2 star rating with 291 reviews.
When is Advance Auto Parts open?
Advance Auto Parts is open now. It will close at 9:00 p.m.
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