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Nashville, TN, 37211, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
If you like aggressive sales reps who won’t take no for an answer, then this is your company. If you want to be listened to then this is NOT your company. I had to call them three times to cancel an install. I made an inquiry about service/equipment and the rep just went ahead and scheduled an install without my approval. “Just take it up with the installation department “ was the message he left me. 👎👎👎
They genuinely don’t care about their reviews so this will do nothing but they are quick to take your money and give you hell if you try to disconnect.
We had 24/7 cameras and a box in the back. Our cameras stopped working about 2 months ago and I called. No problem sending someone out to fix it. Well they said we needed new updated cameras for the 24 /7 surveillance. Well he installed cameras and took the old cameras and box. Also charged us 895.00+ installation. Over $1000.00 Well these cameras only record clips of a couple of minutes and only when triggered. That isn’t what we wanted or needed. We called several times and were told someone would come get the cameras and ... read more
HORRIBLE CUSTOMER SERVICE and LENGTHY HOLD TIMES just to not have problems resolved! Called in because a door sensor went out. Hours later of holding and talking to various reps/troubleshooting, I have been disconnected and now have alarm that randomly goes off every 2.5-5 minutes for no know reason. Earliest they can get anyone out to fix was 3 days later! I ripped alarm plate off wall and will be cancelling and returning equipment! On hold for 25+ minutes to speak to loyalty/retention department but nobody answered. Hangin... read more
ADT Security Services, Inc. has a 1 star rating with 10 reviews.
ADT Security Services, Inc. is closed now. It will open at 9:00 a.m.
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