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ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada...
7610 Hamilton Park Dr, #9, Chattanooga, TN, 37421, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:00 p.m. | |
Tue | 8:00 a.m. to 4:00 p.m. | |
Wed | 8:00 a.m. to 4:00 p.m. | |
Thu | 8:00 a.m. to 4:00 p.m. | |
Fri | 8:00 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I am paying monthly for equipment that has not worked for over a year. I called to get it repaired and they told me someone would call to walk me thru it but no one ever called. The system beeps that a camera battery is low. I am 68 years old. How am I supposed to climb up to the camera to change the battery. If there is a power failure your system shuts down and does not reset and the cameras only work part time. Don't waist you money on ADT.
My system hasn’t worked in the last 3 years. We kept it because the camera worked. Now, the camera doesn’t work and we tried to cancel. They said we signed a contract through 2026. I asked to see this contract and it couldn’t be produced with my signature. There’s a reason you see tons of 1 stars. Please do not use them. They are terrible.
Crap service. Broken app. Total morons.
An ADT salesman showed up at my house yesterday to walk past my no soliciting sign and talk to me while out in the yard. He said “some one should have told you I was coming by when you bought your house”. I replied now worried “who was supposed to tell me that and what do you need from us?” He just repeated “they should have told you I was coming to speak with you…” This was just the start of a bad sales pitch at trying to sell us the security system. And by “they” he means the higher ups that gave him our personal data they... read more
The security company I had been using sold out to another company. The new company’s rates were considerably higher. I did my research and learned that ADT had a very good reputation with their customers. I called ADT and spoke with a representative named Nathan, who answered my questions as much as possible over the phone. I was impressed with his answers and set up an appointment for ADT people to come into my home and assess my needs. The ADT tech was very knowledgeable in his skills and explained how the system works in ... read more
ADT Security Services has a 2.7 star rating with 108 reviews.
ADT Security Services is closed now. It will open tomorrow at 8:00 a.m.
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