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ADT Security Services

3.8

About this business

Location details

2456 Remount Rd, North Charleston, SC, 29406, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.852 reviews
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Hannah Lindsay's profile image
Hannah Lindsay 
on Google
a month ago

DO NOT USE ADT. Please save yourself the headache and go with literally ANYONE else. I genuinely would give yall 0 stars if I could. Our experience with ADT has been a NIGHTMARE. When the tech came to install our 2 WHOLE CAMERAS a year ago he barely knew what he was doing. Our cameras CONSISTENTLY break, and when our alarm goes off doesn’t seem like anyone is dispatched. I pay $80 a month for a siren and unusable cameras :) When I call to ask for a tech to come out to fix the cameras, I can barely get ahold of anyone and whe... read more

Jennifer Kleinschmidt's profile image
Jennifer Kleinschmidt 
on Google
4 months ago

Worst customer service ever. They never came out to fix a broken doorbell camera. When we called to cancel the service the person that supposedly cancelled it did not so we were charged again after setting up a new service with another company and no longer using ADT. Then when we called to get that fixed we got the run around again. Just awful. 

Ashley Hawkins's profile image
Ashley Hawkins 
on Google
2 years ago

It’s always SOMETHING going wrong with my alarm system and to get someone out here to fix/look at it takes an hour of waiting on the phone and a $100 charge for someone to come out EVERY SINGLE TIME. I HATE our ADT alarm system!!! PLEASE buy Vivint instead. Also we sold our house and found out that the security system can’t come with us. WORST decision of. My. Life. 

Dalton Simeone's profile image
Dalton Simeone 
on Google
2 years ago

Horrible experience since upgrade. wanted to upgrade to security cameras. new cameras and new main station. install was horrible. the 'professional' installer drilled a hole from our bedroom that penetrated the exterior wall, so there is a hole on the side of my house that i see every time i go to my backyard. installer moved some bedroom furniture and pretty much dismantled the bedframe to get to an outlet, and left the room destroyed and his body odor lingered for well over a day. camera notification system is horrible, i ... read more

Hellena Bai's profile image
Hellena Bai 
on Google
2 years ago

Stop coming to new home buyer’s home please. We all have a mailbox. Very rude to knock my door very loudly for couple times. 

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Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 3.8 star rating with 52 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open at 8:00 a.m. 

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