ADT Security Services's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

ADT Security Services

3.4

About this business

Location details

2456 Remount Rd, North Charleston, SC, 29406, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.460 reviews
Select a rating
Halcyon Ruon's profile image
Halcyon Ruon 
a month ago

The WORST. GOT CHARGED FOR A VISIT TO HAVE IT HOOKED UP ONLY TO DETERMINE IT CANT BE HOOKED UP. Im having my mom get a ring. 

Dawn Ayona's profile image
Dawn Ayona 
a month ago

They charge to service their faulty equipment. The cameras say vehicle even when it's rain or bugs. Managers lie and don't follow up or make things right. They stick you in a contract that is almost impossible to get out of. Would not recommend ever! 

Kayla Pressley's profile image
Kayla Pressley 
2 months ago

Completely inappropriate to send a sales rep to someone's home after 7pm. 

Mohammed Algaradi's profile image
Mohammed Algaradi 
2 months ago

Warning to everyone! ADT is one of the most dishonest and predatory companies I’ve ever dealt with. They trap customers with long-term contracts full of hidden fees, their equipment constantly breaks, and every time you need help, they charge ridiculous amounts just to send a technician. Even though you’re already paying monthly, they still find ways to squeeze more money out of you. Trying to cancel is a nightmare — they’ll hit you with outrageous cancellation fees that can reach thousands of dollars. Their customer service... read more

Nhung Nguyen's profile image
Nhung Nguyen 
2 months ago

My name is Hung Anh Nguyen. ADT continues to charge $164/month for camera and alarm, which is higher than the price verbally quoted by a few dozen dollars. The alarm has not worked from May until now, yet charges continue to be deducted from my account. I have repeatedly called and texted with no response. This is unacceptable. I request immediate cancellation of the service, a refund for the months the service did not work, and written confirmation. If the issue is not resolved, I will file complaints with BBB and FTC 

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 3.4 star rating with 60 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com