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ADT Security Services

3.1

About this business

Location details

744 Melrose Ave, Nashville, TN, 37211, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.1110 reviews
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Brian Harrell's profile image
Brian Harrell 
on Google
2 months ago

Poor service. As most companies do, foreigners with incoherent english answer the phone. The questions are insulting and unreal. Yes, my camera is plugged in and yes the socket works. They need more technicians and due to the low number in each service area, they try to talk you through fixes or tell you to watch a video. A service is being paid for. Your technicians need to come out and make sure it is working properly. Sales department is even worse. On the bright side, you'll get an automated reply about your review and h... read more

Audra Gaspard's profile image
Audra Gaspard 
on Google
2 months ago

Moved into our dream home and decided we wanted to get a security system for our family. From day one we had issues with the door closing. The technician came out a second time to fix the door but he completely bored out the area where the latch plates secures to the door and now I can literally fit my entire finger plus some all the way down into the door frame. We have to screw the screws downward just to secure the latch. It’s so disappointing. When a different technician came out he bored some more and then screwed anoth... read more

Lisa Helton's profile image
Lisa Helton 
on Google
3 months ago

I’ve had great experiences working with this group. Chris Baker goes above and beyond. 

zach krasawski's profile image
zach krasawski 
on Google
3 months ago

WOW install tech Chris Baker was a lifesaver this weekend with the security system. Keep up the good work! 

Andze Solange's profile image
Andze Solange 
on Google
4 months ago

How is it even possible a Security Provider has a call center where nobody ever answers the phone? When they sell to you, they promise you all the best service but once you are on, you are just another number. This is not fair. This service is not cheap. Your customers should not be waiting on the phone for 60minutes. I should not resort to calling the police when I pay ADT. If your system sucks, find experts who can optimize this for you. I can’t have an emergency and there is no one to talk to me. I’m soooo disappointed 

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Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 3.1 star rating with 110 reviews. 

When is ADT Security Services open?

ADT Security Services is open now. It will close at 4:00 p.m.  

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