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ADT Security Services
- Security Systems
- Nashville, TN
About this business
Location details
744 Melrose Ave, Nashville, TN, 37211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They lie and lock you in a contract that after saying there is no contract. Then they tell you all you need to do to is pay the equipment off and you will be free of any other charges. Then start charging your for monitoring even though the equipment is not even set up on the home or attached still in the original boxes. So what are you monitoring exactly? This is when they break out the old o we have this contract with you you signed even though was told there would never be a contract and this monitoring can be stopped at ... read more
I have had ADT for years and recently after I evicted a renter, she kept turning my alarm off and I reported it over and over. I had a salesman talk me into updating and when I did, he put it online all my information and this lady I evicted got all the information and when I left , she would turn my alarm off. I went to see the manager on Melrose Lane and he said he would send the tech bk and take it off online. I was told by the manager he would credit me 350. O0. The credit was not ever given. He compromised my security f... read more
Poor service. As most companies do, foreigners with incoherent english answer the phone. The questions are insulting and unreal. Yes, my camera is plugged in and yes the socket works. They need more technicians and due to the low number in each service area, they try to talk you through fixes or tell you to watch a video. A service is being paid for. Your technicians need to come out and make sure it is working properly. Sales department is even worse. On the bright side, you'll get an automated reply about your review and h... read more
Moved into our dream home and decided we wanted to get a security system for our family. From day one we had issues with the door closing. The technician came out a second time to fix the door but he completely bored out the area where the latch plates secures to the door and now I can literally fit my entire finger plus some all the way down into the door frame. We have to screw the screws downward just to secure the latch. It’s so disappointing. When a different technician came out he bored some more and then screwed anoth... read more
I’ve had great experiences working with this group. Chris Baker goes above and beyond.
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 3.1 star rating with 112 reviews.
When is ADT Security Services open?
ADT Security Services is closed now. It will open tomorrow at 8:00 a.m.
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