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ADT Security Services

2.6

About this business

ADT is a leading provider of security and automation solutions for homes and businesses in the United States, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered. 

Location details

3750 Priority Way S Dr, Indianapolis, IN, 46240, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun7:00 a.m. to 6:00 p.m.
2.6993 reviews
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Devon Rogers's profile image
Devon Rogers 
on Google
3 months ago

Absolutely garbage company. Placed on hold when tried to cancel. Again, again, again, kept charging me every month even when I didn’t have the service or equipment anymore. I paid hundred and hundreds to them because I said “I will pay this, but you need to let me cancel.” They say “okay no problem, as long as you pay then you can cancel.” So I pay, then on hold, then they hang up. I go through this 3 times, I finally get someone to cancel me after going through this 3 different times and hundreds of dollars later, and appar... read more

E Wallace's profile image
E Wallace 
on Google
6 months ago

Lied and said they were sending a tech. They didn’t. Indy office refuses to send someone out tonight and I have no lock on my front door overnight because he didn’t have a tech available after video chatting for over an hour. Do yourself a favor, go with anyone else 

Richard Childers's profile image
Richard Childers 
on Google
7 months ago

The installation and product was okay. However, when we moved from Indianapolis, we were informed of a 900 disconnection fee. Neither the salesman nor the installer informed us of the possibility of a disconnect fee. We never received any written documents. We only signed an agreement for installation and monthly fees electronically. We were told this was just standard authorization forms. The salesman was very high pressure and in my opinion, deceptive. ADT now says that we got a contract because it is their procedure. They... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

Use to work for them. They are a major sales force for ADT. They use "Protect Your Home" as the name, but sells out of a company called "Defender". Confusing right? But either name you see whether ADT, ProtectYourHome or Defender, run fast as you can. They are scammers and use deceptive sales techniques to trick customers into paying high cost for trashy service and products. We were literally told to lie to the customers to get them to have a tech come to there home and once their you are basically harrassed to high heck to... read more

gimmesos's profile image
gimmesos 
on Google
a year ago

Use to work for them. They are a major sales force for ADT. They use "Protect Your Home" as the name, but sells out of a company called "Defender". Confusing right? But either name you see whether ADT, ProtectYourHome or Defender, run fast as you can. They are scammers and use deceptive sales techniques to trick customers into paying high cost for trashy service and products. We were literally told to lie to the customers to get them to have a tech come to there home and once their you are basically harrassed to high heck to... read more

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Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 2.6 star rating with 993 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open at 7:00 a.m. 

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