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ADT Security Services

2.6

About this business

ADT is a leading provider of security and automation solutions for homes and businesses in the United States, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered. 

Location details

3750 Priority Way S Dr, Indianapolis, IN, 46240, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun7:00 a.m. to 6:00 p.m.
2.6996 reviews
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Dave H's profile image
Dave H 
on Google
5 days ago

Stay away from ADT, on the phone for over an hour with 4 different agents, none could help me, but they can send a service technician for $59, so much BS from these people its not even funny. What they do is blame it on the internet provider who blames it on ADT. After 9 years and 2 years of it not working, I will have to change to a new provider. 

Ali T's profile image
Ali T 
on Google
a month ago

Meredith best customer service really helped me out and is the best 

Katelyne Sanchez's profile image
Katelyne Sanchez 
on Google
a month ago

I purchased a ADT security system due to my son having autism. I just wanted the door alarms & some window sensors. THATS IT. They insisted I install water sensors because my homeowners insurance covered that. I thought, sure, if it's offered for free. I only got the 3 door sensors, no window sensors, no cameras, nothing i really wanted but sure got two useless water sensors. I already have a leakbot, really didn't need anything else. Boy, am I disappointed. Them water sensors were going off for no reason at all. Constantly.... read more

Devon Rogers's profile image
Devon Rogers 
on Google
5 months ago

Absolutely garbage company. Placed on hold when tried to cancel. Again, again, again, kept charging me every month even when I didn’t have the service or equipment anymore. I paid hundred and hundreds to them because I said “I will pay this, but you need to let me cancel.” They say “okay no problem, as long as you pay then you can cancel.” So I pay, then on hold, then they hang up. I go through this 3 times, I finally get someone to cancel me after going through this 3 different times and hundreds of dollars later, and appar... read more

E Wallace's profile image
E Wallace 
on Google
8 months ago

Lied and said they were sending a tech. They didn’t. Indy office refuses to send someone out tonight and I have no lock on my front door overnight because he didn’t have a tech available after video chatting for over an hour. Do yourself a favor, go with anyone else 

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Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 2.6 star rating with 996 reviews. 

When is ADT Security Services open?

ADT Security Services is open now. It will close at 6:00 p.m.  

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