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ADT Security Services
- Security Systems
- Indianapolis, IN
About this business
ADT is a leading provider of security and automation solutions for homes and businesses in the United States, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.
Location details
3750 Priority Way S Dr, Indianapolis, IN, 46240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 7:00 a.m. to 6:00 p.m. |
Meredith best customer service really helped me out and is the best
I purchased a ADT security system due to my son having autism. I just wanted the door alarms & some window sensors. THATS IT. They insisted I install water sensors because my homeowners insurance covered that. I thought, sure, if it's offered for free. I only got the 3 door sensors, no window sensors, no cameras, nothing i really wanted but sure got two useless water sensors. I already have a leakbot, really didn't need anything else. Boy, am I disappointed. Them water sensors were going off for no reason at all. Constantly.... read more
Absolutely garbage company. Placed on hold when tried to cancel. Again, again, again, kept charging me every month even when I didn’t have the service or equipment anymore. I paid hundred and hundreds to them because I said “I will pay this, but you need to let me cancel.” They say “okay no problem, as long as you pay then you can cancel.” So I pay, then on hold, then they hang up. I go through this 3 times, I finally get someone to cancel me after going through this 3 different times and hundreds of dollars later, and appar... read more
Lied and said they were sending a tech. They didn’t. Indy office refuses to send someone out tonight and I have no lock on my front door overnight because he didn’t have a tech available after video chatting for over an hour. Do yourself a favor, go with anyone else
The installation and product was okay. However, when we moved from Indianapolis, we were informed of a 900 disconnection fee. Neither the salesman nor the installer informed us of the possibility of a disconnect fee. We never received any written documents. We only signed an agreement for installation and monthly fees electronically. We were told this was just standard authorization forms. The salesman was very high pressure and in my opinion, deceptive. ADT now says that we got a contract because it is their procedure. They... read more
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 2.6 star rating with 995 reviews.
When is ADT Security Services open?
ADT Security Services is open now. It will close at 6:00 p.m.
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