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ADT is a leading provider of security and automation solutions for homes and businesses in the United States, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.
3750 Priority Way S Dr, Indianapolis, IN, 46240, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 7:00 a.m. to 6:00 p.m. | |
Sun | 7:00 a.m. to 6:00 p.m. |
Stay away from ADT, on the phone for over an hour with 4 different agents, none could help me, but they can send a service technician for $59, so much BS from these people its not even funny. What they do is blame it on the internet provider who blames it on ADT. After 9 years and 2 years of it not working, I will have to change to a new provider.
Meredith best customer service really helped me out and is the best
I purchased a ADT security system due to my son having autism. I just wanted the door alarms & some window sensors. THATS IT. They insisted I install water sensors because my homeowners insurance covered that. I thought, sure, if it's offered for free. I only got the 3 door sensors, no window sensors, no cameras, nothing i really wanted but sure got two useless water sensors. I already have a leakbot, really didn't need anything else. Boy, am I disappointed. Them water sensors were going off for no reason at all. Constantly.... read more
Absolutely garbage company. Placed on hold when tried to cancel. Again, again, again, kept charging me every month even when I didn’t have the service or equipment anymore. I paid hundred and hundreds to them because I said “I will pay this, but you need to let me cancel.” They say “okay no problem, as long as you pay then you can cancel.” So I pay, then on hold, then they hang up. I go through this 3 times, I finally get someone to cancel me after going through this 3 different times and hundreds of dollars later, and appar... read more
Lied and said they were sending a tech. They didn’t. Indy office refuses to send someone out tonight and I have no lock on my front door overnight because he didn’t have a tech available after video chatting for over an hour. Do yourself a favor, go with anyone else
ADT Security Services has a 2.6 star rating with 996 reviews.
ADT Security Services is open now. It will close at 6:00 p.m.
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