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Adt Security Services

3.8

About this business

ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada. Our broad and pioneering set of products and services-from interactive home and business solutions to home health services-meet a range of customer needs for today's active and increasingly mobile lifestyles. 

Location details

6931 Vista Pkwy N, Suite 16, West Palm Beach, FL, 33411, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.8175 reviews
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Patrick's profile image
Patrick 
on Google
a month ago

I’m profoundly disappointed with my ADT experience. They failed to complete the installation that I paid for over a month ago and left this bare board exposed in my home. I can only assume it’s a safety hazard. I haven’t heard anything from the company since. Please save yourself a headache and go with another company. 

Shanny FL's profile image
Shanny FL 
on Google
a month ago

Since the app does not let me give 0 stars you automatically get just 1 lucky you! When my system was installed it was great. I have Since sold my home and had multiple conversations with my tech about what to do. I asked do I take all my equipment and was told NO as long as the new owner activated the service I was freed from the contract. I am moving out of state to Alaska there is no ADT in Alaska, yes the tech again told me it is ok you won't be charged. I closed on my home sale the new buyer turned on service by the 4th... read more

Sandra White's profile image
Sandra White 
on Google
3 months ago

They over charged me and won't answer the phone I've canceled and they keep send bills..Total rip off company..Stay away..Scammers... 

Jirapat Ratanaamorn's profile image
Jirapat Ratanaamorn 
on Google
4 months ago

Very bad service. We used the service for our business 10 years . The panel and adt control app was not connected. I have called for service over phone 3 times and wait for the line every time 1 hours . But it still was not working. I asked for adt technical come to service at my restaurant. They still want to charge $59/hour. It did not fare at all plus I asked for new panel that our restaurant should change. They said I have to pay for it. 

Natalie Weymouth's profile image
Natalie Weymouth 
on Google
5 months ago

I have never in my life dealt with this type of horrific customer service. Nobody has the slightest clue what they are taking about and I was given the same false information from three different members of this team. After going back and forth with them for over a week, they ended up doing absolutely nothing to come to a compromise on a situation that they were 100% at fault for. I have cancelled my ADT subscription and will be telling everyone I know never to even think about using them. You guys are unbelievably incompete... read more

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Frequently asked questions about Adt Security Services

How is Adt Security Services rated?

Adt Security Services has a 3.8 star rating with 175 reviews. 

When is Adt Security Services open?

Adt Security Services is open now. It will close at 4:00 p.m.  

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