Adirondack Appliance - Saratoga Springs, NY

Michelle V. 

on Birdeye

3 years ago

BEWARE All customers - I would give negative "stars" if possible. I am a new customer of Adirondack Appliance and had planned on being a lifelong customer because I want to see mom and pop stores make it and there claim is service - NOT TRUE IN my experience! I bought a $1900.31 refrigerator which was delivered damaged (big) -as if it fell down a hill- doors bent, sides scratched, dinged. one hour later Eric told me he was going to call the manufacturer and see what they would do to replace the doors! NOI I WANT A NEW FRIDGE... read more

Tom K. 

on Birdeye

4 years ago

I needed a refrigerator repair and Adirondack Appliance was listed as an authorized repair facility. They came to our house and would not do the repair because it was a "recall". They still charged us over a $100 for a service call. When I contacted the manufacturer they informed us it was not a recall and recommended another servicer who promptly came and fixed the problem. When I tried to address this with Adirondack they said they would look into it but after that would not return calls or emails. It is simply not accepta... read more