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Addition Financial
- Credit Unions
- Lake Mary, FL
About this business
At Addition Financial, we're all about giving our members more. More room to grow. More open road. More time for what's important. More knowledge and empowerment. More challenges conquered and dreams realized. That's because we're more than just a place to bank and borrow. We're also your financial partner and personal success coach. We believe that your want-to plus our know-how equals endless possibilities. So wherever you want life to take you, count us in.®
Location details
1000 Primera Blvd, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I went to ********* branch to deposit a $109.33 check into our joint savings on 3/18/25. As usual, one has to stand there (no one in line) and wait till someone decides to make eye contact or greet you, then call you over. Sometimes it's them getting up to walk over to coworkers to "go over something" or whatever the issue is. It happens 95% of the time at this branch. When called, I handed the check to the woman, account number written on the back, the suffix 0 and stated "Please deposit this to ******** savings (suffix 0)"... read more
The absolute worst company I have dealt with for financing. They are charging $270.00 for insurance added to my auto loan claiming that ***** sent them a notification my policy was cancelled. This did not occur according to ***** and my records. I have sent the current and previous declaration pages. Also, I have spent well over an hour with Addition and the third party agency they you to charge the insurance. If they offer you a slightly better rate or suggest Addition at an auto dealership, I strongly advise against it. Th... read more
This company depleted our savings. We could have TRANSFERRED FUNDS to prevent this but they robbed my family of $350 And they are only willing to refund $35.00 Were going to move our banking to ***********
THEY ARE AWFUL. twice theyscrew me over in fees and do not care to fix it. First as a student at *** when their own teller made a mistake they didnt care to fix it and I had to pay for fees as a broke college student. Now as a small nonprofit they lie about no fee accounts, they tell you the checking is no fees but require a savings account that has fees for under $250 as a nonprofit we dont always have the money that is the point of no fees. now they are taking all of our money for fees because we were under $250 and wont r... read more
The customer service is greatly lacking. I left my ID at this branch and came back the next day to the drive through. I watched multiple cars get serviced while I didnt. So I went inside and spoke to a *** who was very rude about giving back my ID as there was a line and all I needed was my item returned to me. I spent 45 minutes in line to retrieve an ID after being ignored in the drive thru
I had a person loan there-open but with no money on the loan. The account was 35 years old and never a late payment with ***. Addition Finance took it over and subsequently charged a fee even though no money owed on the account. I never received any mail, email nor calls. The way I found out I owed 84 cents was on my credit Karma app. The sent it to the credit bureau that I was latefor 84 cents. That dropped my credit down from 815 to 735. I made the payment-they said they would take the late payment off and my credit would ... read more
Terrible company. I had a personal loan for 30+ years with ***. Addition finance took it over. No mail, no emails no calls etc. I pull up credit Karma. I see a 70 point drop-it looks like addition finance charges money to accounts without balances on them and I owed them 84 cents. So I call-I asked them to take off the late payment as they saw I had the account for over 30 years and never had a late payment. They said they would buy it would take a couple months to come off my credit (my credit was 815, it dropped it to 735.... read more
All customers need to be treated with integrity. Today, your customer representative **** and supervisor Mr. **** spoke to me in a manner that was crass at best. After making the difficult and humiliating decision to file for bankruptcy in December 2023, I was blocked from online banking. Today, I went into the branch because I needed copies of my savings statements. She said, I would have to pay $5.00 per statement. I asked her why would they penalize me for having financial difficulties.The response was because I imposed (... read more
Good afternoon. I have been with Addition Financial for many years. I believe in technology, because when you make a payment it is immediately received and that is good for everyone. But I made a deposit by phone photo on Wednesday, thinking that it would be available by Friday (I know that you say that possibly not all the deposit will not be immediately), but I never thought that they would deposit it a week later (it is too long to hold a deposit). The most incredible thing is that I have access to the bank where they wri... read more
Business response:
Ms. *************** you for reaching out and sharing your concerns. The credit union understand how frustrating it can be to experience delays with your mobile deposit, and we sincerely apologize for the hold placed on your funds, particularly your paycheck. While we strive to process deposits as quickly as possible,there are times when holds are necessary to ensure the security of transactions. We appreciate your understanding in this matter. Addition Financial Credit Union
Frequently asked questions about Addition Financial
How is Addition Financial rated?
Addition Financial has a 4.6 star rating with 3,307 reviews.
When is Addition Financial open?
Addition Financial is closed now. It will open at 9:00 a.m.
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