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Addison Auto Group

3.7

About this business

Pre-owned Used Cars. Easy Financing. Manager Specials. Warranties. 2 Years Free Service on all Vehicles Sold. Service Center with complete car care. 

Location details

11626 Northwest Hwy, Dallas, TX, 75218, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.7109 reviews
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Heather McClary Philpot's profile image
Heather McClary Philpot 
7 years ago

I have been dealing with this place for 3 weeks! Was told they could help me get into a low mileage car, then told I only qualified for 5 cars on the lot. I had my down payment, was on the phone with my insurance company to add the vehicle, I reached out to ask for the VIN, and suddenly was told I needed a co-signer! They knew my situation THREE WEEKS AGO! I was told it was the lender, then the finance manager quit, etc! If you are looking for a place to go, RUN FAR AWAY FROM ADDISON AUTO GROUP! 

Heather McClary Philpot's profile image
Heather McClary Philpot 
7 years ago

I have been dealing with this place for 3 weeks! Was told they could help me get into a low mileage car, then told I only qualified for 5 cars on the lot. I had my down payment, was on the phone with my insurance company to add the vehicle, I reached out to ask for the VIN, and suddenly was told I needed a co-signer! They knew my situation THREE WEEKS AGO! I was told it was the lender, then the finance manager quit, etc! If you are looking for a place to go, RUN FAR AWAY FROM ADDISON AUTO GROUP! 

Glen S.'s profile image
Glen S. 
7 years ago

Best car buying experience I ever had. In and out in less than 45 min. My credit was bad and the finance manager Jason worked hard and got me approved on a great car.  

Carlos Jimenez's profile image
Carlos Jimenez 
7 years ago
Ronnie J. LaLande's profile image
Ronnie J. LaLande 
8 years ago
ajtou86's profile image
10 years ago

At age 46, I have purchased a total of 8 cars/trucks new and used. So when I say the guys Danny, Mike, and Carl are "Top Class" you can bet on them every time to give you that type of service. I live over 400 miles away and will definitely do it again for their dedication to professional, honesty, caring, knowledgeable, and friendly attitudes in selling the right car at the best price. I'm Amazed and Thankful to have met these Humble Men! I'm locked in with The Addison Auto Group! BTW: Later, after taking delivery of my vehi... read more

Christina L.'s profile image
Christina L. 
10 years ago

The sales people are incompetent. And the account rep, the only one they have Blanca is ghetto and loves to issue threats. We have her recorded talking down to, my husband, a customer, like he's two. If you want excellent service don't look here. It's also funny how several car businesses are listed here. So you never know who you purchased the vehicle from. Blanca needs to be retrained in customer service or in my opinion fired. Who works at a job where they are allowed to insult the customer? Oh apparently at, Addison Auto... read more

andibilbrey's profile image
andibilbrey 
10 years ago

The right hand doesn't know what the left-hands doing. They came to pick me up at my house to pick up a Ford King Ranch I got there and the guy looked at me in the car and said that trucks not operating very good it's not going to be a good truck for your support I'm still at the auction but will be sure to buy you one row quick now they put me in F2 50 turbo diesel that the engine had been modified and bulletproof then the salesman that I gave me the maintenance records on it and I realize that this truck is had engine prob... read more

08avenger's profile image
11 years ago

Run! in the other direction esp from sales guy Jason Childers- THE con of cons... even with documentation they dont honor their agreements....GPS trackers on cars ... cant get a correction to the pay history... they dont even adhere to the Fair Credit ACt... at least that was my experience..... Owner Steve Clohessy - Im told is a straight up guy ...so why he has sociopaths like Jason working there is a mystery ..... too many car lots that earn your business to get involved with these low down dirty grifters..... 

Frequently asked questions about Addison Auto Group

How is Addison Auto Group rated?

Addison Auto Group has a 3.7 star rating with 109 reviews. 

When is Addison Auto Group open?

Addison Auto Group is open now. It will close at 6:00 p.m.  

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