Addison Auto

Molu 

on Citysearch

14 years ago

Great service for over 6 years and counting. – Since I moved in the area over 6 years ago I started to look for a repair facility that would take care of my vehicles, which would not be as expensive as the dealer. And I found that at Addison Auto. Throughout the years I have used them for all my needs and the ones for my family. I started having them do just regular maintenance, and then I decided to let them do other major services. I have owned several vehicles and they have taken good care of all of them. I fact, they hav... read more

ben4372 

on Citysearch

15 years ago

a very frustrating experience, taken care of. – They will fix you car but you have to walk them through the job. came back with lots of flaws in the clearcoat and trim that was reinstalled poorly. they broke a plastic fender spacer, likely thinking we wouldn't notice. they tried to buff out the clear, still has runs and sags. After bringing it back and leaving it for two more days, trims still looks a little off, and clear still has sags and runs, had buff the fender myself. They did replace the piece they broke with no trou... read more

Mel Cal 

on Citysearch

15 years ago

Wonderful Place SAVED our car! :) – Tying to save a few bucks, My husband and I hired somebody off ‘Craig’s List’ to fix the bumper on our silver 2007 4-Runner. We purchased a brand new bumper from the Toyota dealership and wanted this guy to install and paint it for us while we were at work. He did kind of…if you count using spray paint, while the bumper was already on the car. Our car was ruined. The bumper looked like a kindergarten student painted it, and there was over spray all over the outside and inside of our car. T... read more

txgal285 

on Citysearch

15 years ago

Terrible customer service and lack of attention to detail – I took my Volvo here upon the recommendation of the dealership to have some minor work done. They gave me an estimate and then tried to charge me for the whole estimate, when they only performed 75% of the work. I am really angered by how they do not call with updates on your vehicle and you be able to read minds to know if it is ready for pick up. Do not take your vehicle here unless you have a lot of time and patience for mistakes. The ownership took care of the e... read more

sundevil1 

on Citysearch

15 years ago

horrible and overpriced – I took my 2006 Honda CR-V here to be repaired after an accident. I was treated like a "stupid" woman and did not appreciate that. The front desk people were very fake nice and were too busy chatting with each other to help me. I talked to my adjuster about the shop and he told me that I should've taken my car to one of their preferred shops! Next time I will! Talk to your insurance company for advice!! They know the shops and work with them everyday. 

leafmeyer 

on Citysearch

15 years ago

Great place for honest service – It's nice to have an auto repair place that is so well connected in the community. They alwyas have time for you. They expalin what is needed and call you if something else might be needed. The shuttle service takes a lot worry out of how you will get to work and the people are great! 

ath925 

on Citysearch

16 years ago

Addison Saved Me $1500 – I started using Addison Auto for my routine oil changes because they give you a punchcard - get the 6th one free. During my most recent oil change they found that my left head gasket was leaking. My car only has 54,000 miles on it, but NO WARRANTY because I am the 2nd owner. I can't afford a repair like this so I kind of panicked! THANKFULLY the service manager (Giddeon?) called in a favor to Burt Subaru. They were able to fix it under warranty because the miles are so low. I didn't have to pay a dim... read more

janaforster 

on Citysearch

16 years ago

Excellent Service – After a bad experience at a different shop Addison fixed what they did wrong. Now my car is in good driving condition again. The staff is very friendly, helpful and customer oriented. They know what they are doing and what they are talking about. Their prices are also very reasonable. I am very happy with Addison and I recommend this place to everybody.