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3415 Hargrove Rd E, Tuscaloosa, AL, 35405, United States
Get directionsI was so impressed that the technician put foot covers on to come inside my home. I got a text when he was on his way and absolutely was delighted to see a photo of who was coming. Matt was very patient explaining my options to me and answering my questions. He did not pressure me in any way to purchase a new unit as the last company did. I am very happy the other company ghosted me and I was able to choose Adams
Mr. Adams can you please reach out and make a situation right, I picked you guys from all others in Tuscaloosa hoping for a quality install and paid +$30k? Your crew installed in 2025, its currently inop in 1 year. Its low on refrigerant, and from a call they said its out of warranty. Also I never received the warranty registration on the system for the 10 year warranty on the system. Can you please contact me today so I can give you guys an accurate review on your company. Thank you!
Customer service and getting in contact with a human was bothersome. Technician was super polite, professional, and prompt.
Adams Heating & Cooling has a 4.9 star rating with 937 reviews.
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