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ACV Auctions

4.0

About this business

Location details

640 Ellicott Street #321, Buffalo, NY, 14203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 10:00 p.m.
Tue9:00 a.m. to 10:00 p.m.
Wed9:00 a.m. to 10:00 p.m.
Thu9:00 a.m. to 10:00 p.m.
Fri9:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.03,927 reviews
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George F.'s profile image
George F. 
a month ago

I had an excellent experience working with Marcus Richardson. He took the time to explain the different arbitration options available at ACV and helped me understand the benefits of each. Thanks to his guidance, I now have a much better understanding of which option is the best fit for my needs. 

Travis B.'s profile image
Travis B. 
a month ago

Devan Tucker and Eddy out of the Pitt North Territory are great to work with. Devan has stopped by numerous times to help us out with appraisals for both customers and our dealership at the drop of a hat. Devan is here rain or shine and always treats us with great respect. He also knows a lot about the business and cars in general. I hope he continues to be our rep. 

Kolton W.'s profile image
Kolton W. 
a month ago

They are soft handed order takers. They are only for the seller, the buyer means absolutely nothing to them. They sold me a car with a bad title and i have been fighting them for eight months, as a dealer i cannot sale the car and have been out that money from that day on, they will not call back. they will find any excuse to get off the phone with you to call you back that you will never get. i hope they go under and i will tell everyone to stay away from them and not deal with them ABSOLUTE CROOKS!!! 

Anthony E.'s profile image
Anthony E. 
3 months ago

ACV is a scam auction plain and simple. The condition report does not matter to them. over the last year we have bought 40 plus vehicles from them. Green light sales mean nothing to them. This last one was a nightmare. Bought a 2020 Altima on green light when we received the vehicle, we noticed both passenger wheels were worn unevenly and tilted inward at the top. upon further inspection it was determined through a certified mechanic that vehicle had suffered a severe collision on passenger side bending and breaking multiple... read more

Anthony E.'s profile image
Anthony E. 
3 months ago

ACV is a scam auction plain and simple. The condition report does not matter to them. over the last year we have bought 40 plus vehicles from them. Green light sales mean nothing to them. This last one was a nightmare. Bought a 2020 Altima on green light when we received the vehicle, we noticed both passenger wheels were worn unevenly and tilted inward at the top. upon further inspection it was determined through a certified mechanic that vehicle had suffered a severe collision on passenger side bending and breaking multiple... read more

Sales T.'s profile image
Sales T. 
5 months ago

THIS AUCTION IS A JOKE. THEIR INSPECTORS ARE PAID OFF BY THE BUYERS TO MAKE IT SEEM LIKE YOU'RE GETTING WHATS IN THE DESCRIPTION BUT YOU'RE NOT. I PURCHASED A 2017 BMW X3 WITH 90K MILES. THE DESCRIPTION SAID GREEN GREEN GREEN BUT THAT IS A LIE. WHEN THE CAR ARRIVED I IMMEDIATELY SMELLED GASOLINE. I DROVE IT TO MY MECHANIC FOR A DIAGNOSTIC AND WHILE DRIVING THE CAR HAD NO POWER! UPON FURTHER INSPECTION, THE MECHAINC SAID THE FULL INJECTORS WERE MELTED INTO THE ENGINE AND THERE WAS A BIG PUDDLE OF OBVIOUS GASOLINE! YOU CAN NO... read more

Gustavo C.'s profile image
Gustavo C. 
a year ago

BE VERY CAREFUL!!!!! Dis-honest auction. Bought green light, was sold car with odometer fraud (proven) and a bad motor. Loss of 6K. They did NOTHING to help[!!!!!! 

DARREN S.'s profile image
DARREN S. 
a year ago

if you buy from them and have a arb problem, good luck.!!! the worst CR S and they will figure out a way to NOT to help you . Horrible arb rules . You will get stuck........ I had a 4000 problem and they broke it down so that nothing reached there 1000 min. STAY AWAY!!!!!!!!! YOU WILL BE SORRY 

Ben V.'s profile image
Ben V. 
a year ago

I am working with ACV and especially with my account manager Dan Dickinson for last 2 years and i cant say enough good things about the support and help i have received from them. Dan has made my job a breeze. He is the one of the best at the ACV Auction , He is always on top of Everything. We appreciate ACV and Dan very much. They have been the cornerstone of our business. 

Frequently asked questions about ACV Auctions

How is ACV Auctions rated?

ACV Auctions has a 4 star rating with 3,927 reviews. 

When is ACV Auctions open?

ACV Auctions is closed now. It will open tomorrow at 9:00 a.m. 

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