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Acura of Melbourne
- Car Dealers
- Melbourne, FL
About this business
From our servicing department to our car lot, Acura of Melbourne is dedicated to providing a seamless experience that you’ll remember. Every interaction you have with our brand starts with respect. We strive for honesty in all communication, giving customers the information they need to make smarter decisions for themselves and their vehicles. If you’ve been underwhelmed by other dealerships in the past, stop by to see how we put our words into action. Promises won’t mean anything to customers unless they c... read more
Location details
6957 Bromley Drive, Melbourne, FL, 32940, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I was sold a Canadian car by another Acura who was cover up Recalls and neglecting repairs like a faulty Rotor up 5 appointments. I attend Acura of Melbourne to hopefully help. The 1st visit the rep *** *. pulled up the recalls then told me she would CB with ************ so weeks go by and no call and 2nd visit *** acted oblivious and was unable to access Recall info. *** ******* there did the same with no follow up after weeks. The Original Acura who sold the car colluded with Acura of Melbourne to deprive me of services an... read more
Business response:
Attn. *********************************** (aka: *************************)Acura of Melbourne responded previously to your Better Business Bureau Case # ******** which you had filed on 03.28.24 regarding your matters of concern, as you have stated again in this review, in reference to your 2013 ACURA RDX. You had declared at that time that you be provided with a brand new Acura and or $100,000.00. Acura of Melbourne completed an in-depth review and addressed all your comments in addition to providing applicable documentation ... read more
I was sold a Canadian car by another Acura who was cover up Recalls and neglecting repairs like a faulty Rotor up 5 appointments. I attend Acura of Melbourne to hopefully help. The 1st visit the rep *** *. pulled up the recalls then told me she would CB with ************ so weeks go by and no call and 2nd visit *** acted oblivious and was unable to access Recall info. *** ******* there did the same with no follow up after weeks. The Original Acura who sold the car colluded with Acura of Melbourne to deprive me of services an... read more
I want to extend a heartfelt thank you to ***********************, the Business Manager at Acura of Melbourne. On Sunday, I had the pleasure of experiencing *****'s extraordinary service and genuine care while acquiring my new vehicle.After my interaction with the sales consultant, transitioning into ****** office was a seamless process. He expertly guided me through the paperwork, making the finalization of my purchase both smooth and efficient. ****** ability to understand and meet my expectations, while patiently clarifyi... read more
Business response:
Hello *************,Thank you so much for taking time to provide us with such an amazing review for your recent purchase at Acura of Melbourne.Your comments, in reference to ****************, reinforce our goal as a Team to always listen to our customers and do our very best to answer their questions and assist as needed. We are honored that you have described your overall visit with us as "exceptional"!Thank you again and have a great day!
Frequently asked questions about Acura of Melbourne
How is Acura of Melbourne rated?
Acura of Melbourne has a 4.7 star rating with 914 reviews.
When is Acura of Melbourne open?
Acura of Melbourne is open now. It will close at 7:00 p.m.
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