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204 20th Street North Suite 2, Birmingham, AL, 35203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very upset with their service. Booked load on Thursday for Friday pick up. On Friday morning broker checked with me if we are good for pick up. I told him that driver will be there at around 11 am. At 10 am he called me back and said that they moved this load with another truck. Rate confirmation shows pick up time from 8-3 pm. Very unprofessional.
Driver arrived at the scheduled pickup time of 10:00 AM, but the order was not ready. After waiting on-site for over 6 hours, the shipment was still not prepared, and updates kept changing. This caused significant delays and put the driver’s hours at risk. On top of that, the broker refused to provide any TONU despite the situation. Overall, very poor communication and lack of accountability.
Completed a load with Action. Driver waited overnight and detention was never paid even after follow-up. Lumper fee was reported immediately and also never paid. Constant emails and calls were ignored. Worst experience and very unprofessional.
I need help from the general manager or owner for load that we which we have delivered. The load was booked as clean and on the pallets, in fact it was dirty and sticky, the trailer has bean ruined us, we had to go back to the shipper to have it reworked, and after unloading we have to wash the trailer again, which will cause another lost day and the broker wrote that even if he gets a layover from the customer, he won't pay us. We need help here ASAP
Delivered the load of potatoes for this company from Idaho to New York it took 4 months to GET PAID! Per the broker: They were scammed by someone else and paid out of their pocket Thankful that they did pay us
Action Enterprise Logistics has a 1 star rating with 3 reviews.
Action Enterprise Logistics is closed now. It will open tomorrow at 9:00 a.m.
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