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ACT Property Management LLC

3.2

About this business

Location details

195 Short St, Southern Pines, NC, 28387, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.219 reviews
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Troy Podratz's profile image
Troy Podratz 
on Google
3 weeks ago

I have been patiently waiting for my refund for nearly 4 months now. While I was a Tennant, they wouldn't fix anything, had constant issues from AC during peak heat to even plumbing issues caused by roots that they wouldn't even fix. And lots of things that were wrong that I reported including a completely rotted away fence. They say it's taking so long because they need quotes done for the work to repair even though the repairs needed aren't even my fault nor responsibility as my property manager told me. I honored my lease... read more

M&S J's profile image
M&S J 
on Google
a month ago

The check out inspector assigned to our rental property (Hasnain Rashid) LISTED SIXTEEN ITEMS AS NEW DAMAGE THAT WERE ACTUALLY OLD DAMAGE. Their own photos show this. Bringing his errors to their attention, a general reply from "Diana" was not the least contrite -- but rather somewhat defiant and reflective of the defensive posture this suboptimal business takes in its other rebuttals. Reply themes include generalizations about "doing our best", and "you could have been there at the check out" (we had vacated to return to th... read more

Monica Patterson's profile image
Monica Patterson 
on Google
3 months ago

have nothing but great things to say about Dani and ACT! They ensured my tenants were comfortable, handled all work orders promptly, and took excellent care of my property. Truly professional and reliable service! 

Angela Edwards's profile image
Angela Edwards 
on Google
3 months ago

If I could give ACT property management zero stars, I definitely would. My fiancé and I rented a property from them out in woodlake and were only there for 6 months unfortunately being forced to break our lease early. Pipe busted in the living and flooded the whole downstairs. Our property manager was not very helpful at all during the month and a half that we waited for everything to be fixed. They were not willing to reduce our rent even just a little despite the fact that our entire downstairs was not functional. The whol... read more

Brandon Matthews's profile image
Brandon Matthews 
on Google
3 months ago

The property manager was kind but did not meet my expectations at all. Communication was not very good. We found the home not in the best condition and left it cleaner than we found it and we were penalized for it. The house also flooded due to no fault of our own and the ownership and management would not work with us to reduce rent. Would not use ACT Property Management ever again and would absolutely not reccomend them to friends or family. 

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Frequently asked questions about ACT Property Management LLC

How is ACT Property Management LLC rated?

ACT Property Management LLC has a 3.2 star rating with 19 reviews. 

When is ACT Property Management LLC open?

ACT Property Management LLC is closed now. It will open tomorrow at 9:00 a.m. 

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