Ace & A HVAC, Heating & AC Repair

Margaret Dickson 

on Google

4 weeks ago

Ace and A (in the Atlanta area) are a wonderful company to deal with. Their customer service is A+++. They communicated about every visit with calls from the office to remind us and from the technician to pinpoint his time of arrival. Jermaine the engineer knew so much and helped explain what he was doing and why. He worked very hard, had years of experience, and was a true perfectionist. A very pleasant young man. We also received “over and above” customer service from Carol in the office. She alerted us that the unit was... read more

Vicki Meachum 

on Google

3 months ago

I have been a customer of ACE & A for over 20 years. They are a small family-owned business who operate with the highest level of integrity and provide quality service! Fred is my service person, and he is always professional, knowledgeable and friendly. I trust him and know he would not recommend any additional services I wouldn't need. They installed 2 new units (energy efficient) for me back in 2010 and they are both still running strong! I also have a maintenance agreement with them at a very affordable price for 2 visit... read more

bill bradley 

on Google

3 weeks ago

Terrible. We have a relatively new unit (2nd year) that was sold to us as being really good. The mechanism that directs the air flow broke completely. Tech, who seems very competent, told us that the part that broke was junk. We arranged for him to come back and replace it for a labor only charge of $279. We were on the 9:00 to 1:00 time slot so I waited all morning. He finally came at 2:00 and was done by 3:00. Is the labor charge really $279/hour? So it took 6 hours of my time and less than 1 hour of his. Basi... read more

fred mccurdy 

on Google

3 weeks ago

My AC unit went out, I called a company someone had referred me to. Contacted them, they came out an tested the thermostat, the furnace, AC. They finally determined it was the capacitor, and It would be a week before they could come back out and replace it. My family weathered the heat, only to get to next week and the technician still could not fix it. I was angry and disappointed and requested the technician put all the parts back together and leave. I had forgotten a acquaintance, Tim was a part ACE. I contacted them Satu... read more

Janyce Lovello 

on Google

2 weeks ago

Mr Fred my technician arrival time was 9am - 1pm. He arrived at 10:50 am. I have used Ace for the last several years for my annual heating service. Mr Fred has been my service person. Always professional and pleasant very knowledgeable really appreciate his feedback office staff is A one with customer service