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Access Counseling Group Inc

3.6

About this business

Location details

2600 K Avenue, Ste 102, Plano, TX, 75074, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.638 reviews
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Wu D. Cahme's profile image
Wu D. Cahme 
5 months ago

This is an incredibly unfortunate business. The leadership is terrible and the women in charge here are just plain mean. The counselors gossip with each other about patients and talk poorly about them and make fun of the patients that they see. They treat their admin staff terribly and as if they are below them. They are incredibly passive aggressive. I would never in 1 million years refer someone I know here. They give the same recommendation to all of their patients solely so they can get the most money out of them. They d... read more

Berna Ozmen's profile image
Berna Ozmen 
9 months ago

I contacted them as I had to complete an IOP. They said they would get my insurance approval, which never happened. They kept promising me they would get it, while they were charging me $225 for every session. Finally, I was told that the program would be $12000 since my insurance did not approve it, so the $775 I paid them and the passing weeks were wasted and they refused to refund me. I found another IOP program which was $1500 for the whole 12 weeks. I had to restart again losing all those weeks they kept me hanging and ... read more

Jen Duf's profile image
Jen Duf 
2 years ago

Irene and her team helped us through one of the toughest times in our lives. It wasn't easy, but thanks to her, we're now on the other side. Irene gave us the hard truths we needed to hear and, more importantly, act upon. Unlike most counselors, she didn’t aim to keep us in therapy forever. Her goal was to help us, as a family, make the changes needed to improve our lives so we could move forward independently. I'm writing this years after seeing her because of the impact she made for our family. We're incredibly grateful fo... read more

alejandro reveles's profile image
alejandro reveles 
2 years ago

All i have to say is that Irene and her co workers are amazing!! the patience and the help they provided was amazing!! I truly cannot complain about how they treated me! because of their help and support, I’m getting what I need to do to take care of myself! Wonderful service, thank you guys ! 

Melisa A's profile image
Melisa A 
2 years ago

I did not like the direction the therapist was forcing me into I tried to cancel but they wouldn't let me. Now I have scheduling conflicts and my kid who needs her doctor's appointment is going to have to cancel. Either that or I'll be charged 75 bucks that I don't have. 

Frequently asked questions about Access Counseling Group Inc

How is Access Counseling Group Inc rated?

Access Counseling Group Inc has a 3.6 star rating with 38 reviews. 

When is Access Counseling Group Inc open?

Access Counseling Group Inc is open now. It will close at 6:00 p.m. 

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