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Acadia Insurance

4.2

About this business

Acadia Insurance Company is a regional property casualty insurer with offices in Connecticut, Massachusetts, Maine, New Hampshire, New York and Vermont. As a member of W. R. Berkley Corporation, one of the largest property casualty insurance holding companies in the United States, its financial strength and integrity are two of the main reasons independent agents place business with Acadia. The company is rated A (Excellent) by A.M. Best, with an A+ claim paying ability rating by Standard & Poors. Acadia provides a complete ... read more

Location details

250 County Rd, 250 County Rd, Westbrook, ME, 04092, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 4:30 p.m.
Tue7:30 a.m. to 4:30 p.m.
Wed7:30 a.m. to 4:30 p.m.
Thu7:30 a.m. to 4:30 p.m.
Fri7:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.243 reviews
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Skip Smith's profile image
Skip Smith 
4 years ago

Absolutely the worst. would never recommend. 

Business response:

Providing superior service is important to us. A management team member will be in contact with you shortly regarding your experience. 

Kadarrius Jones's profile image
Kadarrius Jones 
5 years ago

you drop customers over stupid things 😠😡😠 

Jeremy Albert French's profile image
Jeremy Albert French 
5 years ago

Shame on you and you company for denying to insure sheepscott general store... shame. 

Business response:

Acadia is committed to treating its customers with respect and to provide proper notice of any underwriting decision that affects coverage, both directly and by working with the customer’s insurance agent to explain why coverage can or cannot be provided to a business. We recommend customers work with their independent agent who can help them find the best markets to protect their business exposures. If a policyholder wishes to dispute such a decision they can do so by contacting the Maine department of insurance. 

Todd Goldstein's profile image
Todd Goldstein 
6 years ago

Their insured damaged the tires on my car. I provided them proof - even their adjuster heard the tire noise and they still denied the claim. Claims rep saw a pic of my tires and said they look okay...he is so smart...he can hear tire noise from a picture = laughable. Then he says, if there was an issue other people would have had similar claims. Lies and more lies. As someone else said...stay clear of this company. File complaints with your state Insurance Division. Do not let big insurance companies like this one take advan... read more

Business response:

Providing excellent claims service is important to us. A claims manager will contact you shortly to discuss your claim. 

Anthony Grodis's profile image
Anthony Grodis 
6 years ago

Use Caution if thinking of using this company!!!!!!!!!!!!!! Trying to get my windshield fix from a rock falling off of a truck next to me that they insure. This is part of my last email with them... ~~~~~~~~~~~~~~~~~~~~~~~~~~~. Really Pxxl? I just tried calling you and your out again. This claim will need to stay open until we get paid for the windshield that was damaged by a truck that you insure. “You’ll give me to the end of the week to get more evidence” funny you say that, when I have had to be on you like crazy! Nice s... read more

Business response:

Providing superior service is very important to us. We’d like to contact you regarding your claim. A member of our claims management team will be in touch with you shortly. 

Ashley Avery's profile image
Ashley Avery 
6 years ago
Colleen Brockway's profile image
Colleen Brockway 
6 years ago

Acadia is a great place to work with wonderful people and excellent agents to deal with. 

Cheryl Caiozzo's profile image
Cheryl Caiozzo 
recommend  Recommended
6 years ago
Jessica Ogden's profile image
Jessica Ogden 
recommend  Recommended
6 years ago

Frequently asked questions about Acadia Insurance

How is Acadia Insurance rated?

Acadia Insurance has a 4.2 star rating with 43 reviews. 

When is Acadia Insurance open?

Acadia Insurance is closed now. It will open tomorrow at 7:30 a.m. 

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