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Academy Sports + Outdoors

4.1

About this business

At Academy Sports + Outdoors, we make it easier for everyone to enjoy more sports and outdoors. At each of our 250+ locations, we carry a wide range of quality hunting, fishing and camping equipment, patio sets and barbecue grills, along with sports and recreation products, at everyday low prices. For all. For less. 

Location details

2810 John Hawkins Pkwy, Hoover, AL, 35244, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,323 reviews
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Kelly Daniel Powell's profile image
Kelly Daniel Powell 
7 years ago

Fabulous customer service from Kiera! I wanted to know if they would get more of an item in soon and she ordered it and had it shipped free to me the next day! 

Deonna Walker's profile image
Deonna Walker 
7 years ago

Terrible customer service waited over 7 min to only be hung up on.. whew glad I wasn't in the store I'd be in jail!!! Ghetto ghetto ghetto some people don't need to work with the public, an she/ it's one of! 

Kirk Mory's profile image
Kirk Mory 
7 years ago
Carolyn Bailey-Fain's profile image
Carolyn Bailey-Fain 
8 years ago
Michael Erreca's profile image
Michael Erreca 
8 years ago
Matthew Tortorice's profile image
Matthew Tortorice 
8 years ago

I enrolled at this so called, "Academy", to pursue a higher education in Sports and Outdoors. After walking around the establishment, for what I thought was an entire semester, I realized I had not taken a single test or midterm. Obviously, I would not be ready for the final. I never once saw a sport being played and the store is not even outdoors! 10/10 would not recommend. 

Lisa Dove Smith's profile image
Lisa Dove Smith 
8 years ago

Thank you! Thank you! Thank you! I placed an order through the store to be shipped to my house. Two weeks later nothing. Figured out they cancelled the ordered and never told me. Called the store Customer Service and spoke with Christina Phillips. She went above and beyond to help me! Thanks to her I was able to get my gift. I am not too happy with corporate and their lack of communication but their 280 store and employees are awesome and what is keeping me a customer! 

Erin Johnson's profile image
Erin Johnson 
8 years ago

I have experienced the worst customer service I have ever been the pleasure of receiving, ever, from this store. My husband found a gun safe online for sale that was only available in stores. We checked with this store and it said that they still had 3 in stock. We loaded up our 2 year old in our sedan and started the 30 min trip from our house to Academy. Since there is limited space in our truck, it's hard to fit the car seat in it safely. We thought it would be perfectly f...Continue Reading 

Candice Rose Staggs Pate's profile image
Candice Rose Staggs Pate 
8 years ago

Your employees lack customer service skills. If they don't want to do their job one hour before you close then maybe you should close your store at 9pm instead if 10. Lost our business forever! That's a shame cause we buy a lot of athletic gear. #dickssportinggoodswilldojustfine 

Frequently asked questions about Academy Sports + Outdoors

How is Academy Sports + Outdoors rated?

Academy Sports + Outdoors has a 4.1 star rating with 2,323 reviews. 

When is Academy Sports + Outdoors open?

Academy Sports + Outdoors is closed now. It will open at 9:00 a.m. 

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