Abrazo Orthopedic Specialists - Chauncey Lane

Bethany Porter 

on Google

11 months ago

I make an appointment for 8am, they tell me to be here at 7:30am. I’m here at 7:30am, no one is answering the door. They also called me right at 5pm to say they wanted to cancel my appointment because they didn’t have my x-rays, after explicitly telling them multiple times that I HAD my X-rays and could bring them with me. Of course when I tried calling them back not 1 minute after they called me, they’re closed and unwilling to answer the phone. So now I’m sitting here, in front of their office, not even knowing if I have a... read more

Evan Sanchez 

on Google

2 years ago

I broke my foot in half 5 days ago I have still yet to receive a referral and my doctor has not responded to my messages in 5 business days . As a former medical assistant I’ve never heard a doctor not checking their messages from home. Extremely unprofessional. I am still waiting for my referral. 

Molly Loughran 

on Google

3 years ago

Dr. Bert is one of the best apparently, which is why I still drive all the way north to get here. However, I'm not a fan of their staff and organization. My appointment time was at least an hour before I was actually seen. Despite telling them when I scheduled and again when I checked in that Dr. Bert told me I needed x-rays, no one actually told the x-ray staff and I had to ask again when the MA called me back. They need to work on their internal communication. 

Angel Nguyen 

on Google

3 years ago

I was unable to bend my leg for 2 yrs and felt discarded by the previous doctor's I had seen. I entered hopeless and left in tears. TEARS OF ABSOLUTE JOY. Dr. Bert was kind, asked the right questions, believed what I was telling him and diagnosed me. I see a light at the end of this dark tunnel. Everyone I encountered here was amazing. I am beyond thankful.