AAA Heating & Cooling

Tom w 

on BBB

2 weeks ago

*** came thru for me. The minisplit for my STR (short term rental) died while I had paying guests and it was hot outside. They made room in the schedule. I called at 8 and the guy showed up at 9. Rare to unheard of. Now some of that was good fortune, but stillIt took ****** a couple of hours to determine that my AC was brain dead. Instead of telling me see ya next week, ***** the dispatcher drove to the supplier to pick up one of only 2 PCB boards in stock and dropped it off for ******* who came at the end of a long day when... read more

RK K 

on BBB

a year ago

I had a very bad experience with *** Heating and Cooling **** I had scheduled them to do a regular **** gas furnace maintenance service. The same day after maintenance, we sensed gas smell inside house and contacted NW natural gas company, they identified a gas leak in the furnace due to gas valve issue. I contacted the *** Heating and Cooling regarding this issue and the agent came again the next day to diagnose. He wanted to charge me for the gas valve part. When I told him that the **** system and parts are still covered ... read more

Erming Z 

on BBB

2 years ago

The process of changing AC unit and furnace is pretty smooth. 

Christin H 

on BBB

2 years ago

If I could give this company a zero I would. My mother (who is 88 and not in good health) bought a condo in Southeast ********. The inspector said that it would be a good idea to have the furnace serviced. How she got a hold of these knuckleheads I don't know. Her condo is about 850 sq. ft give or take. So the 1st guy comes and says he doesn't handle this type of furnace. A week later they send out the 2nd guy. Again he says he doesn't know anything about this type of furnace and leaves. He comes back saying the office has t... read more

Rebecca P 

on BBB

2 years ago

My furnace stopped working and this company quoted me over $4000 in repairs and heavily pushed me towards purchasing a new furnace, despite the fact that mine was only 11 years old. When another service provider came out they were able to fix my furnace for under $800. This company is simply not interested in repairing or servicing systems, they are only interested in pushing unnecessary purchases on their customers. Beware.