AAA East Penn

Austin Swain 

on Google

7 months ago

Don't rely on AAA roadside! They will leave you stranded on the side of the highway at 1:30am with a newborn saying they can't find any tow trucks available. They will tell you to submit your receipt for reimbursement when they cancel your tow but don't tell you that you have to come in person to the office so they can FAX the original receipt since they are still stuck in the 1990's. 

jonah stahl 

on Google

8 months ago

Jerry is the best. 

Daniel Pany 

on Google

9 months ago

I tried to get an IDP with a money order, but they said they didn't accept money orders even though it clearly says they do on the application, so I was out an additional $20. My wife was here 2 hours earlier and was able to get an IDP with a money order, and I told them this, but they still declined to take it. Glad I dropped my AAA membership years ago. Their customer service hasn't changed. Wouldn't have come here if they didn't have an exclusive deal with the government. 

Alberto Ruano 

on Google

9 months ago

Good 

Carla Jenkins-McDonald 

on Google

a year ago

Paid for homeowners policy on January 17th and was informed by the agent that the cancellation of my prior policy would be sent to them. I followed up again today which would be the THIRD time, and was told by the prior insurance company and they still did not receive the document. Each time I called AAA I was told that it would be taken care of immediately. Still not done! This is causing me to loose money! Now I have to wait for the agent James Austin to call me back again. Second guessing this service.