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AAA Downtown Knoxville

4.1

About this business

Location details

100 W Fifth Ave, Knoxville, TN, 37917, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1166 reviews
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Deana Meador's profile image
Deana Meador 
a week ago

I don't know why I pay for AAA if they aren't even going to help. They wouldn't check my battery. They are worthless! 

Iva Headrick's profile image
Iva Headrick 
a month ago

I didn't even want to give one star. This is the second time AAA has left us stranded on the side of the road for more than 3 hours. Then as we call to try to cancel the membership, Orlando 37427 gets hateful with us! I asked for a refund and Orlando said there would be no refund! We NEVER even got to use the service since they cancelled the wrecker coming to tow us. I asked to speak to a supervisor. Robert the supervisor came on the line and then said he would refund the full amount minus 9 dollars! He said we had AAA 2 mon... read more

James Lliteras's profile image
James Lliteras 
a month ago

Buyer beware! AAA bases they're hiring on DEI practices. And you wonder why their customer service sucks. When you cancel your membership, they will not refund your money and by the way. They no longer have the premier level advertised, but they'll certainly charge you for it. 

Nel Menendez's profile image
Nel Menendez 
2 months ago

Very helpful and friendly. Great service and we ended up adding to our insurance. 

Nick Gilbert's profile image
Nick Gilbert 
2 months ago

Jovan was the most helpful. Get this guy a raise! 10/10 job. 

Frequently asked questions about AAA Downtown Knoxville

How is AAA Downtown Knoxville rated?

AAA Downtown Knoxville has a 4.1 star rating with 166 reviews. 

When is AAA Downtown Knoxville open?

AAA Downtown Knoxville is open now. It will close at 5:00 p.m.  

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