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AAA Alabama

4.3

About this business

Location details

4933 Promenade Pkwy #120, Suite 120, Bessemer, AL, 35022, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.337 reviews
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Myrt Q.'s profile image
Myrt Q. 
10 months ago

Took my vehicle in at 7:39 am and knew I would have to wait for my inspection. I was told it would be about 2 hours. I was fine as I would walk to Starbucks and shops close by. I came back 3 1/2 hours to find they had not touched it. I had a wasted morning. Called a local auto shop and was able to take it this next morning and get the inspection. I will say the employees are very nice but, should have kept me better informed. .  

Dottie O.'s profile image
Dottie O. 
11 months ago

Richard the driver was such a gentleman. I live in Florence Arizona and I needed 2 tows and he was prompt, polite and very friendly.. I am so glad I have AAA as I am a senior lady who appreciates excellent service. 

Michael M.'s profile image
Michael M. 
a year ago

Needed a tow from my home to the tire shop. Nancy arrived with the tow truck and provided me with outstanding service! She offered great advice, showed me where to find my emergency kit (didn't even know my Smart Car had one), and told me I should consider bumping my plan up one notch, which made lots of sense. Outstanding AAA employee! 

Jane M.'s profile image
Jane M. 
a year ago

When I walked into Auto Glass Assist the associates at the desk smiled and said good morning and that set the tone for the experience I had there. The entire team was professional, courteous, and knowledgeable about the process of replacing my windshield.  The job was done in a timely manner and you cannot tell the windshield had been replaced, they even washed the car!  I would definitely recommend this business for windshield replacement.  

Tony H.'s profile image
Tony H. 
a year ago

I work for the company and they refused to give me my last paycheck. Did Not such a big company will have such low morals.. If the customers only knew what went on behind closed doors, they would not take their cars there, and they will be out of business 

marianne c.'s profile image
marianne c. 
a year ago

I tried to get a quote from Ryan Johnston of AAA Home & Auto Insurance for my mother's condo contents. He didn't return calls, made me wait for weeks to connect. Then when he did finally communicate, he didn't recall any of our previous conversations and refused to even give me an estimate. Do not use Ryan Johnston unless you want to be disappointed and disrespected.  

marianne c.'s profile image
marianne c. 
a year ago

I tried to get a quote from Ryan Johnston of AAA Home & Auto Insurance for my mother's condo contents. He didn't return calls, made me wait for weeks to connect. Then when he did finally communicate, he didn't recall any of our previous conversations and refused to even give me an estimate. Do not use Ryan Johnston unless you want to be disappointed and disrespected. 

Don S.'s profile image
Don S. 
a year ago

Horrible service… never have encountered this in my lifetime! Moved here from Maryland and depended on his “wisdom and experience” in helping to get us up and started with an auto, house, and umbrella policiy….Always an EXCUSE why he could not follow through…. I had to take it upon myself to get it done!…. Find someone else! 

Yolanda A.'s profile image
Yolanda A. 
a year ago

Alex came to my home to repair an alarm issue that was somewhat urgent.. He was punctual, courteous and thorough.. He went through the whole system in the house and perimeter to make sure the entire system was working correctly. I would highly recommend him. He is a great representative for AAA smart home.. 

Frequently asked questions about AAA Alabama

How is AAA Alabama rated?

AAA Alabama has a 4.3 star rating with 37 reviews. 

When is AAA Alabama open?

AAA Alabama is closed now. It will open at 9:00 a.m. 

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