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AAA Alabama

4.3

About this business

Location details

4933 Promenade Pkwy #120, Suite 120, Bessemer, AL, 35022, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.337 reviews
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Sapna K.'s profile image
Sapna K. 
a week ago

Aaa Automobile club of southern california +1 (888)-232 1667 Aaa Automobile club of southern california PHONE NUMBER +1 (888)-232 1667 Aaa Automobile club of southern california +1 (888)-232 1667 Aaa Automobile club of southern california PHONE NUMBER +1 (888)-232 1667 Aaa Automobile club of southern california +1 (888)-232 1667 Aaa Automobile club of southern california NUMBER +1 (888)-232 1667 Aaa Automobile club of southern california +1 (888)-232 1667 Aaa Automobile club of southern california PHONE NUMBER +1 (888)-23... read more

Wendy S.'s profile image
Wendy S. 
2 months ago

Jeff, Angel and Fritz do exceptional work. They keep all of our vehicles on the road. We have gotten batteries, brakes, trans flushes and other general maintenance. We will only bring our cars to AAA. 

Anne I.'s profile image
Anne I. 
3 months ago

I just picked up my 2010 Nissan Murano from AAA in Vernon Hills, I highly recommend this business. FRITZ the service writer, was very knowledgeable, efficient, and personable. He went the extra mile to make sure I was satisfied with all matters concerning my vehicle. MIKE worked on my SUV this time, and JEFFREY is also a terrific mechanic. I have been taking my SUV there for maintenance and repairs since 2017 and I will continue to do so. Anne  

Ed S.'s profile image
Ed S. 
3 months ago

Philip Sciacqua is now my auto insurance agent in Naples Fl. He put together a package that saved me money. As a former CFO there is no better coverage than what AAA offers after reviewing the information AND competitive quotes. AAA has a reputable history of paying claims, a no-nonsense agreement and AAA has the highest AM BEST investor rating. For sound advice and insurance coverage, you may reach Philip A. Sciacqua at 239-451-3613 or on his personal cell phone at 941-234-4784. 

Jack C.'s profile image
Jack C. 
3 months ago

Went in several times to get a handicap placard and every time could not be helped. Staff was young and stupid. Girl had childess kitten crap all over her desk and didnt know anything. Manager came out and could not help. This used to be a good office, but now is more like pre school. Go somewhere else or take a happy meal and toys in order to get help.  

Steven M.'s profile image
Steven M. 
6 months ago

AAA Utica has terrible customer service! I scheduled an appointment today with a representative to plan an important trip. When I arrived to the appointment I was informed that the person with whom I made the appointment had called in sick. I informed the supervisor that it would have been common sense for someone to contact me prior to traveling to the appointment to let me know that it was canceled. The supervisor said that I didn’t have to “insult” her. No effort was made to reschedule my appointment or apology was offere... read more

Steven M.'s profile image
Steven M. 
6 months ago

AAA Utica has terrible customer service! I scheduled an appointment today with a representative to plan an important trip. When I arrived at the appointment I was informed that the person with whom I made the appointment had called in sick. I informed the supervisor that it would have been common sense for someone to contact me prior to traveling to the appointment to let me know that it was canceled. The supervisor said that I didn’t have to “insult” her. No effort was made to reschedule my appointment or no apology was off... read more

Mary D.'s profile image
Mary D. 
9 months ago

I would give a zero if I could. Once again AAA has failed in its stated mission. My car was stuck in my yard in snow and mud.  It took 7 hours for anyone to help me.  I was told different times that someone would arrive at various times in the day.  Finally, someone gave me an appointment for 6:00. Once again, there were several different arrival times given.  When a young man arrived at 7:45 PM, he said that he had received the call about 7 PM. I have found out how all this works and the business model is great for the comp... read more

Rick B.'s profile image
Rick B. 
10 months ago

took my diesel suburban to these guys a while back for a transmission that they said would take a couple days to fix and would be about $2,500. 6 weeks a lot of excuses and $6,500 later they had blown up my motor tried to play dumb even had me come all the way from Whister saying it was ready but there was a horrific knock coming from the motor so knowing i lived in whistler a didn't have much choice I had to buy a used motor and have them install it, after getting home it leaked all over my driveway and had to take it back ... read more

Frequently asked questions about AAA Alabama

How is AAA Alabama rated?

AAA Alabama has a 4.3 star rating with 37 reviews. 

When is AAA Alabama open?

AAA Alabama is closed now. It will open at 9:00 a.m. 

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