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A1 Garage Door Service
- Home Services
- Green Bay, WI
About this business
This business offers garage door maintenance and repair services.
Location details
1345 W Mason St suite L-14, Green Bay, WI, 54303, United States
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Jeff was out to service our garage door this morning and he did a great job. He replaced the rollers and tightened all the bolts. The door is working very nicely now. Thank you Jeff!
Rocky is the best. Ever since he has been taking care of my garage door I have had 0 issues. The door operates quietly and smoothly. Better keep this guy happy, he's worth it. Thanks. Brian ******** Clermont Fl.
Rocky just completed our annual maintenance and was very thorough. He replaced worn cables and a cracked roller. He lubricated all the rollers and tested to confirm all was working well. He arrived early and completed his work efficiently and timely. We scheduled next year's reoccurring maintenance before he left.
Business response:
Thank You!! For your support and trust!!
Jeff called in advance to let me know his arrival time. He has serviced my door for years. He was professional, friendly, courteous and knew exactly what to do. He repaired and serviced the door in a short period of time. I would highly recommend Armstrong/Jeff to anyone needing garage door repairs or service!
Business response:
Thank You! for the support and trust we appreciate it!
Piece broke on the garage motor---A1 came out and started with a big sales pitch and a 29 point inspection and told us that the springs are shot, the motor is broken and that the only option is a $2800 full spring repair with a fancy new motor. Of course, I looked up our motor which cost under $200 and asked why we can't have one in that price range. In the end, we felt uncomfortable with the situation, accepted the results of the inspection and asked to think about it. I called another company and they came out and fixed it... read more
Jeff was quick, professional and got the work done in no time. Great garage company.
Business response:
Thank You.. For your support we appreciate it!
I would not do business with A1 Garage Door. They quote one repair and upsell another. We put an $8,000 down payment on new garage doors but then canceled the order within the 3-day period. The check was cashed on July 7 2022 and still have not gotten a refund, and today's date is Aug. 9. Every time I called the company, I got a different story. They are very slow on returning your money if they return it at all. This company has terrible customer ********************** and does not treat customers with respect!
Had an appointment for Tune-up. I was informed after they got there that an addional trip fee would be charged in addition to the price I was quoted when I set the appointment. Told them to leave my home. Felt like I was being scamed.
Business response:
Hello, we are sorry to hear that your experience was less than satisfactory. Our agent who took your call to book the appointment is instructed to mention the $39 trip charge while on the call. I apologize that this did not happen but I can assure you it was not an attempt to mislead you. I have reviewed the call and coached that representative. Again we do apologize that you were not informed of the trip charge, hat goes entirely against our company policy.
I M VERY PLEASED WITH A1 GARAGE DOOR, ESPECIALLY ***********************. MY DOOR SPRING BROKE AND THEY FIXED IT THE NEXT DAY. ***** IS VERY GOOD TECHNICIAN AND EXPLAIN SO I COULD UNDERSTAND JUST WHAT NEEDED TO BE DONE.
Frequently asked questions about A1 Garage Door Service
How is A1 Garage Door Service rated?
A1 Garage Door Service has a 4.3 star rating with 1,310 reviews.
When is A1 Garage Door Service open?
A1 Garage Door Service is open now. It is open 24/7.
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