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A To Z Housekeeping
- Home Services
- Phoenix, AZ
About this business
This company provides housecleaning services.
Location details
4021 N 31st Ave, Phoenix, AZ, 85017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst customer service ever experienced I hired A to Z Housekeeping to clean my residence. I made the mistake of taking a verbal estimate from the owner. After the work was completed, I was presented a bill for $100 more than the quote. I phone the office and was verbally abused by the president of the company. I filed a BBB complaint for the customer service, after we settled on the original quoted price. Now the company is threatening to charge me for the inflated price since a complaint was launched. This company is the w... read more
Poor service and deceit I hired this company to come and do a "deep cleaning", which they describe on their website as, "The first time we schedule your home for regular cleaning, we will Deep Clean your home to get your home as clean as possible. Deep Cleaning includes all applicable services included in our Complete Regular Housecleaning Service, as well as inside and behind all major appliances, and behind and under all (movable) furniture. Our cleaners will get everything, top to bottom and inside & out. We start at the ... read more
Don't Use this Company I live in a large house that requires a service vs. a single cleaning person. I hired A to Z (under the new ownership) and I also received an initial bill that exceeded the phone estimate by $150! They assured me that my bi-monthly bill would remain fixed, so I continued using them. During the time I used them, they ruined a granite counter top by applying a caustic cleaner to it, broke numerous objects (some that could not be replaced), and they did a surface clean at best. I spent months trying to ge... read more
Good Cleaners Call AtoZ and have them send Brenda to you house and you'll love it. She and her team are sweet and always make the house look so good for me and my wife now that the wife can't clean. Micheal in the office is good help, too.
Housekeeping Services This company is a great housekeeping services. Their prices are reasonable...not too expensive but not cheap either. They do a great job though. They send out a team of 3 or more cleaners to get the job done. They will even loan your dishwasher and change your bed sheets! I was so impressed with this company. Each team that comes has a leader on it so they check everything and make sure it's done right and all. It's great! PROS: They get the job done right! CONS:
New Ownership A to Z Housekeeping has been under new ownership since July 2007. As new owner I have aggressively changed the approach of the business and put customer service and quality as our main goals. I believe we have done a great job in transforming the company to an excellent housecleaning company. I encourage you to give us a chance to see that we have indeed turned things around. Thank you for your consideration Michael Antonucci Owner
Lifesavers!!! On March 31, four young women from A to Z came to my daughter's home to help clean for the new renters coming in the next day. Being overwhelmed, we called the the day before & they miraculously fit us into their schedule. The women were energetic & did a fantastic job. The kitchen alone, was worth having the team come to my daughter's home. Thankyou very much to Brenda, Frances, Regina, & Rosa. We will gladly recommend this company to other possible clients.
What a scam!! My husband and I wanted the apartment we just moved out of to be cleaned. The apartment is only 900 sq feet and wasn't the dirty other then the carpets really needing to be vacuumed. When I got the quote they said there move out special was 165.00. They said as long as the apartment was 100% cleaned out and water was turned on it would only be 165.00 I got a call from the company stating the cleaners were there and it was dirtier then they thought. I asked what was dirtier then they thought, they said our greas... read more
Bait and Switch I called A to Z to get their "Move-Out" package on an apartment I had rented and they quoted me a flat fee of $189, which I agreed to. The then called back with a one hour window in which the crew was supposed to arrive. 5 minutes after the hour had passed, I got a call from the manager and she told me that it would be a while and she would have to call back with a new time. When the crew got there an hour late, one of them walked around the apt for about 30 seconds and called the manager and then handed the ... read more
Frequently asked questions about A To Z Housekeeping
How is A To Z Housekeeping rated?
A To Z Housekeeping has a 2.9 star rating with 25 reviews.
When is A To Z Housekeeping open?
A To Z Housekeeping is closed now. It will open tomorrow at 9:00 a.m.
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