A & K Service Heating & Cooling Inc.

Reshi Manivannan 

on Google

3 weeks ago

UPDATE: After our family posted honest reviews detailing our experience, Ernest publicly responded with polished replies claiming they wanted to “resolve the issue.” We took them at their word and tried reaching out over 20 times with no returned calls. The first time we did reach him, he made sarcastic jokes about our reviews and never followed up. The second time he said he would call us after he returned to his office. That call never came. Now, those public responses have been deleted. Thankfully, we took screenshots ... read more

Nicole Chen 

on Google

a month ago

We hired A&K Service Heating & Cooling expecting professional and honest work. Instead, we’re left with a $1,783.50 bill, a non-working AC unit, and no accountability. They replaced a control board and recharged refrigerant, even though the technician suspected a leak from the beginning(we have this on recording). He never warned us that the repair might fail. The system is still not cooling and our dog and guinea pigs suffer in 85+ degree heat inside. Today, my boyfriend called to request a refund, calmly and respectfully.... read more

Varsha Manivannan 

on Google

a month ago

My dad paid nearly $1,800 to A&K Service Heating & Cooling for what we were told would fix our broken AC. The technician said the system was low on refrigerant and offered a few options, but made it sound like replacing the control board and refilling the refrigerant would get everything working again. Based on his recommendation, that’s what we agreed to. The AC never worked properly after the repair. It failed almost immediately, and when the technician came back, he confirmed there were leaks in both the inside and outsi... read more

Latha Manivannan 

on Google

a month ago

In their responses to our previous reviews, they told us to “reach out directly.” We took that seriously and tried, but they have done nothing but avoid us, lie about their availability, and refuse to return our calls. My son has called over 20 times, and they have answered only twice, during which the technician made sarcastic jokes about our family leaving reviews and that he was just waiting for our dogs and Guinea pigs to leave one too. The second time(from a different number because he likely blocked the first) at 4:34... read more

Dominick Pesola 

on Google

2 months ago

Ernie is punctual and knowledgeable as a baseline. Being a construction professional myself, I appreciate his excellence when he takes care of my home.