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802 Honda Service
- Auto Repair
- Berlin, VT
About this business
Location details
224 Paine Turnpike N, Berlin, VT, 05602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Everything went smoothly up to the point where we went into the financial office keep in mind the car was already paid for and she thought we were on our way home but he put on the hard sell for extended warranty and that is totally unnecessary
Business response:
Thank you for your feedback. We’re glad to hear the overall process went smoothly, though we understand your concerns regarding the finance experience. Your comments will be shared with our team to ensure a more comfortable and customer-focused closing process moving forward. We hope to provide an even better experience on your next visit.
They had a saleswoman get back to me right away, and she answered all of my questions in a prompt manner. I am still debating about the car, but the dealership has done a good job.
Horrific customer service. I was attempting to purchase a vehicle online from out of state and felt completely pushed aside because I “wasn’t physically there,” according to the sales staff. I originally reached out on Thursday, but by Saturday I was still being treated like an afterthought. By the following Monday, I purchased the same year, make, and model vehicle through Carvana with absolutely zero issues. The difference in professionalism and customer service was night and day.
They delayed in responding to my email where I gave them an offer. When they finally got back to me they informed me that another buyer came in and they ignored me to deal with him and sold it from underneath me. Their response was essentially "oh well".
It was a really good experience, we were treated well and respectfully and they were really patient and helpful
Business response:
Hi, we want all our customers to feel this way when leaving our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Gary was great! Tommy in finance was awesome!
Business response:
Allison, thank you for sharing your experience with Gary and Tommy. We'll pass along your kind words. From all of us at Rairdon's Honda of Sumner, we wish you safe travels!
They were helpful very accommodating and easy to work with
Business response:
Thank you for sharing your experience. We're glad our team was accommodating and helpful. Honda Marysville appreciates your feedback.
Great experience good people. Still haven’t gotten my garage door opener back yet!
Business response:
Hi Jill, thank you for your support! We're happy we could help. Safe travels!
Staff very helpful. Vehicle had front end damage on left and right front bumpers and some parts were missing from storage space.
Business response:
Gary, thank you for your feedback about our staff, but we apologize for the condition of the vehicle. We'll address this with our team. Please reach out to discuss this further. Thank you, Carla L. Ross - Customer Satisfaction Manager - cross@rairdon.com
Frequently asked questions about 802 Honda Service
How is 802 Honda Service rated?
802 Honda Service has a 4.4 star rating with 59 reviews.
When is 802 Honda Service open?
802 Honda Service is closed now. It will open tomorrow at 8:00 a.m.
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