72 Degrees Heating & Air Conditioning

cheryl p. 

on Citysearch

11 years ago

I would not recommend anyone use 72 Degrees Heating and Air and a perfect example is the Review from Robert L. The reason that he had such a hard time with any follow up work is because they have a 100% turn over rate in employment. The reason for this is because Eddie Blanchard does not pay his employees. Feel free to check with the complaints at The Department of Labor. Many employees just give up on the money and go elsewhere. I would ask that everyone use a legitimate company that pays their employees for work completed ... read more

M P. 

on Citysearch

12 years ago

I agree with TK. We had David, a salesman for 72 degrees, come to give a quote and he was extremely high pressure sales. He kept "slashing" the price and also recommended other modifications to the duct work that absolutely could not be done once the technicians came. We were misrepresented to and went with them based on the promise of work. Owner ended up refunding some money, but still feel like we way over paid for the system. Just wanted to leave my honest feeling/review. 

T K. 

on Citysearch

13 years ago

Dishonest – 72 Degrees touts their customer service but isn't honesty part of their definition of good customer service? The sales pressure was obvious, but we thought we were getting a good deal. David, the pushy, high-pitch salesman, dropped the price 3 times and told us he was offering the low price because they had installation guys who had no work to do the next morning and that essentially they would be paid for doing nothing. We bought the story. Out of curiosity we called two companies the next day to attain a quote ... read more

sw1953 

on Citysearch

13 years ago

disappointed – i had called regarding a twongo deal to see if they serviced a high efficiency unit, all in one. i expected a call back that day, but did not get one, the deal was over when they called me back. they had no idea what a high efficiency unit was. i gave then the name of the unit, etc. and still did not know. most businesses of this type do work on these types of units. these units are in high end houses, most of the time. when i got the returned call, i was told only 1 person knew abt this type of unit.. knowing... read more

Amy M. 

on Citysearch

13 years ago

Ken from 72 Degrees Heating & Air Conditioning can out to adjust our system yesterday. Not only was he nice, but he knew all about our system. He even took the time to explain what he was doing and why. On top of that he gave me helpful tip on how to set my thermostat to be more energy efficient. Plus someone from the company always follows up with a call to make sure Iâ??m satisfied with my service. This company really cares about their customers. Iâ??m really impressed with the company and their employees. 

SJCF 

on Citysearch

13 years ago

Best experience with H & A – There are some things in our house that we just take for granted. I push the button, the heat comes on. But when something goes wrong, the last thing you want is a pushy tech and a big bill. I got neither from 72 degrees! This tech (Bill) was one of the nicest, most considerate I've come across in a long time. Explained the issue, but never pushed. The company was great to deal with, even offered a financing option for maintenance that we didn't even know was available. Absolutely on time, never ... read more

bonosemo 

on Citysearch

13 years ago

Excellent Choice for Service! – I just used 72 Degrees for service for the first time. I decided to try them because of good reviews by a number of pleased customers. The serviceman was prompt and professional. He was thorough in performing the checkup and answered all of my questions. 

DavidGillis 

on Citysearch

13 years ago

72 Degrees Heating & Air = A Service – I've had service with this company for 3+ years now and will definitely continue to do so!!! Their services are comparitively inexpensive, especially for the level of service that you are afforded. All of their technicians are very knowleable, professional, and extremely courteous. They are not at your home to "get in and get out" like most companies. They take their time, check everything, and are extremely thorough. Every time I have had a problem with my heating and air, there was so... read more

mlkmlk 

on Citysearch

13 years ago

Dependable service! – Always on time for each service call; Always thorough & professional; And the folks at 72 always fixed any problem and answered any question.