24 Hour Fitness

Chowoon J 

on Google

a week ago

I’ve been a moth-to-monthmember at the Englewood Cliffs 24 Hour Fitness, and I’m extremely disappointed with how this location handled the June 6–July 2 renovation closure. Here’s the issue: -I received the renovation notice via email only four days before the closure began. -There was no mention in that email that members had to freeze their membership to avoid charges. -My monthly payment was still processed during the full closure, even though I couldn’t use the facility at all. -When I asked a staff member about it, I wa... read more

Tristan McNamara 

on Google

a week ago

Unprofessional. Several times we’ve arrived at gym opening 5am to a parking lot full of people and a closed gym. When the gym closed for a full month for renovations we hoped this problem would be corrected, but here we are again, 520am, still waiting for the facility to open. We’re forced to go to another gym because we can’t rely on 24hr fitness to open on time, very disappointing. 

Mariana Domingos 

on Google

a week ago

I’ve been a member of this gym for over a year, and unfortunately, there are several issues that have made my experience quite disappointing—particularly the lack of cleanliness. The women’s locker room is consistently dirty, regardless of the time of day. The sinks are often clogged with hair, and although the gym offers amenities like a sauna and steam room, I wouldn’t dare use them due to poor maintenance and hygiene. I usually go to the gym at 5 AM on weekdays, and more than once, I’ve had to leave by 5:20 AM because no ... read more

Jackson S 

on Google

2 weeks ago

I can’t say enough good things about this 24 Hour Fitness location — especially because of Matt! From the moment I walked in, Matt made me feel welcome and supported. He goes above and beyond to keep the gym running smoothly and creates a positive atmosphere that motivates everyone around him. Whether it's answering questions, offering helpful tips, or just greeting members with a smile, Matt's energy is unmatched. The gym is always clean and well-organized, and it's clear he takes pride in making it a great space for everyo... read more

Lillian Garcia 

on Google

2 weeks ago

** So after all was said and done…. Craig the General Manger contacted me advising a credit would be applied to my membership. Thank you Craig! This gym was closed for the month of June for renovations. Re-opened beginning of July. Let’s keep in mind apparently an email was sent to all members regarding the closure???? I sure did not get one???? Signs were placed through out the gym???. I sure did not see that even one. Found out gym was closing by an announcement of one my instructors. I do not drive and was unable to atten... read more