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1st United Credit Union

3.3

About this business

1st United Credit Union believes in being a good neighbor and we remain committed to the spirit of volunteerism, financial literacy, and ensuring the financial health of families in our community. Our staff's consultative approach encourages members to sit down with us to chat about saving and managing money. We even provide one-on-one help with online banking, mobile banking and ATMs. Your trust means everything to us and we work to earn it every day. If you're looking for a fast, tech-savvy experience without sacrificing p... read more

Location details

5901 Gibraltar Dr, Pleasanton, CA, 94588, United States

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WeekdayScheduleStatus
MonClosed
Tue10:00 a.m. to 1:00 p.m. 1:30 p.m. to 3:30 p.m.
Wed10:00 a.m. to 1:00 p.m. 1:30 p.m. to 3:30 p.m.
ThuClosed
FriClosed
SatClosed
SunClosed
3.3126 reviews
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Ana N Wayne Crosse's profile image
Ana N Wayne Crosse 
recommend  Recommended
6 years ago

I have been with the credit union for 32 years and love it..sad that a few of the branches closed but still I get excellent customer service. 

Marie Hernandez's profile image
Marie Hernandez 
7 years ago

Fast and friendly service. I do not support big banks because they deal in big oil. Support local business! 

Melissa Renee's profile image
Melissa Renee 
7 years ago

Service has gone was at down. I've banked here for over 30 years since it was City and County Employees Credit Union. Its been 2 weeks since THEY called me about transactions, I told them they were fraudulent, and I still haven't been credited. If this were my debit card and not credit, it would be a HUGE problem! I had a card stolen and used that same day, issued by Chase, and that was credited within 3 days. Over a holiday weekend. I emailed to check in, they said "you need to call us about the transactions" even though I'... read more

Eileen Engel's profile image
Eileen Engel 
7 years ago

I called 2 weeks ago about my card being cancelled do to being compermised. Asked for new card to be sent. Called and asked when it should arrive and they said they show no record of me calling or sending a new card. Asked to speak to manager and never got a call back! I wish I could give 0 stars. 

Shelly A Cohen's profile image
Shelly A Cohen 
7 years ago
Joyce Morgan-Thompson's profile image
Joyce Morgan-Thompson 
7 years ago

That has been my credit union since 1980. They have been great to me and for me. Never paid a car note payroll deduction. 

LaTosha Langworthy's profile image
LaTosha Langworthy 
7 years ago
Patsy R Teal's profile image
Patsy R Teal 
7 years ago
Youssef Hanna's profile image
Youssef Hanna 
7 years ago

Great service feels like a family. Much better than a bank! 

Frequently asked questions about 1st United Credit Union

How is 1st United Credit Union rated?

1st United Credit Union has a 3.3 star rating with 126 reviews. 

When is 1st United Credit Union open?

1st United Credit Union is closed now. It will open on Tuesday at 10:00 a.m. 

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