1st Response Heating & Air Conditioning Solutions

Daryn Walter 

on Google

3 days ago

I am not a customer of 1st Response; however, I am compelled to report the highly dangerous conduct of one of your drivers that I witnessed on August 9, 2025. Based on what I observed, I would strongly urge immediate review of this driver’s behavior and their fitness to operate a company vehicle. At approximately 11:30 a.m., while traveling on I-5, your driver cut me off twice as well as several others without using a turn signal. One of the rear lights on the vehicle was also out. The driver was traveling at an excessive sp... read more

Michael Schwed 

on Google

2 weeks ago

I am a contractor in Seattle and have been using First Response exclusively for the better part of a decade. Most of the work they have done for me has been great but the last year or so, the service, the communication and reliability have fallen completely off. Most recently resulting in a leak from a newly installed mini split head unit in a clients house. Freshly installed floors and trim in the house were ruined. When I brought this to Braxten’s attention, he began not answering my calls and refused to take responsibilit... read more

necole brinkzang 

on Google

3 weeks ago

Huge thanks to 1st Response HVAC & Electric Solutions! Braxton and Justin came out the same day to repair my leaking split unit. They were fast, professional, and incredibly kind—not just to me, but also to my beloved dog. Expert service with added dog pets, Doesn’t get better than that. Highly recommend! 

Jacob Kloos 

on Google

a month ago

We had a great experience with 1st Response HVAC & Electric Solutions. Our technician, Braxten, was able to quickly diagnose and fix an issue with our A/C unit and was extremely friendly. We would highly recommend this company. 

Nathan Iben 

on Google

2 months ago

CONSUMER ALERT-Read recent review from Shannon Carver. They did the exact same thing to me. Purchased a heat pump from them recently that won’t put out cold air. Called them for warranty work and they no called/no showed 2 appointments and now the owner is ghosting me. This company has gone off a cliff. I was a long term customer and now have to find someone new. Please be advised if you choose to work with them.