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1st Plumbing Services

4.8

About this business

Location details

8721 S 1st St, Austin, TX, 78748, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8878 reviews
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KC's profile image
4 years ago

Critical: Professionalism, Responsiveness If I could rate this company zero stars I would. I have been waiting on a quote for weeks. They do not reply to emails and they argue with you when you call them to inquire about being double-billed. I cannot express my dissatisfaction enough about their lack of professionalism. Would not recommend to anyone for anything. I got a quote from a 2nd company for hundreds less than what I have already paid to this company. Oh, and they demanded payment of their first repair before they wo... read more

Business response:

***** ******Reviews good or bad are an opportunity for a company to shine or an opportunity to evaluate and make changes if needed. This review is neither. I can follow up only with facts: 1. This house is very old with very old plumbing. Right after the ice storm, we were very prompt in getting to the location to help fix a broken pipe which we did. 2. As with old piping, when you fix one leak and the water is turned back on and the pipe is pressurized another leak may happen as it did in this case. When this happens, you c... read more

Sherston W.'s profile image
Sherston W. 
8 years ago

I had multiple issues I wanted them to look at and every step of the way I felt that they had my best interest and finances in mind. The owner even came out on his own accord and saved me money! I highly recommend them. Very professional. 

Frequently asked questions about 1st Plumbing Services

How is 1st Plumbing Services rated?

1st Plumbing Services has a 4.8 star rating with 878 reviews. 

When is 1st Plumbing Services open?

1st Plumbing Services is closed now. It will open at 8:00 a.m. 

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