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13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
everything but the truth Bill Johnson was a huge disappointment to deal with. I found him deceptive, dishonest, slippery and all together untrustworthy in the process of trying to negotiate a deal. The experience I had was everything that is wrong with the process of buying a new car. No transparency and a massive attempt to get me to accept financing other than 0.9% Hyundai Finance was offering. Drew Gabler called to demand that i return to Eanhardt after I dropped my car off at lease end. I offered to sigh whatever paperwo... read more
Business response:
I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com
Amazing Service!!! This is my fourth car purchased from this dealership. I drove home in exactly the car I expected. The whole team went above and beyond to make my car buying experience the best it could be! This is a dealership where they truly care about you as a customer and make sure you leave feeling great about your car purchase decision! Bobby (my salesman) was wonderful as well as, Mark (General Manager), Tony (General Sales Manager) and Ian (Finance). Thank you for a great experience!!
Business response:
Thank you for sharing your great experience at Earnhardt Hyundai North Scottsdale. It is great to hear our team went above and beyond to make your fourth car - buying experience the best it could be. I really appreciate this feedback and I'll be certain to share your compliments with Bobby, Mark, Tony, Ian and the rest of the staff. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Meet a great car salesman This is second car we have bought from Jeff. He is nice young man that knows how to work with our age group which is over 80.
Business response:
Thanks so much for the nice review! I am excited to hear that Jeff took care of you during your second car purchase. We hope to see you again in the future. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Fast & Easy Chris was knowledgeable and understood what I wanted in a new car. I felt he was sincere and did what he could to get me the best car for my financial situation. Ian made the finance portion of the deal fast and easy. He explained the benefits of additional packages and the financing went smooth, fast & easy. I would definitely refer both of them to any of my friends.
Business response:
Thank you for writing such a great review about your experience at our dealership! I appreciate the feedback and pleased that your vehicle purchase experience with Chris and Ian was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that this was the case for you. We look forward to seeing you again. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Great Experience! Farid K. was awesome! I would highly recommend my friends and family to work with him. He really listened to my needs and didn't try to oversell. Great experience! This is the second time I have bought a car from Earnhardt North Scottsdale and my sister has also purchased a vehicle from the dealership. We are loyal customers and will continue to be!
Business response:
Thank you for your loyalty to our dealership and for taking the time to write this review. Ibrahim’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer and are happy this was the case for you. Please let us know if there is anything else you need. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Drew is awesome! Previously noted! Drew was knowledgeable about the product, friendly, and did everything with great time management. Car looked great, and his effort to work with my dad and I to get a great deal.
Business response:
Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for including standard-setting customer service from Drew and the rest of our team. Thank you for choosing us for your automotive sales and service needs and we look forward to meeting all your future needs the next time you need us. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Sonata The place was very clean and neat. Paulo was very helpful and very respectful. And the employees were very friendly. Paulo answered all my questions. There was no confusions.
Business response:
Erika, we appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Genesis experience I looked at a Genesis 4 years ago and test drove it. My wife did not like it. After selecting this 2017 Genesis and driving it home, my wife was extremely please with the auto. That's all it took. We are almost two months in to the experience and we truly like/love it.
Business response:
Thank you for your review. We would like to congratulate you on your new 2017 Genesis! We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again! Best, Mark Rushford, General Manager, mark.rushford@earnhardt.com
No Pressure Sales Staff All personnel that I was in contact with were courteous and helpful. Although I made several visits to look at their cars, no one ever applied pressure to buy.
Business response:
Thank you for leaving us this great review. We are very happy to hear that we could be so helpful and courteous during your recent visit with us. We look forward to seeing you back again in the future! Take care. Best, Mark Rushford, General Manager, mark.rushford@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,155 reviews.
When is 13 Stripes open?
13 Stripes is open now. It will close at 9:00 p.m.
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