This profile has been claimed by the business owner or representative.
13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
EXCELLENT BUYING EXPERIENCE WE HAVE LEASED FIVE CARS FROM THIS DEALERSHIP AND EACH EXPERIENCE HAS BEEN EXTREMELY SATISFACTORY AND SEAMLESS FROM WORKING WITH JULIAN IN SALES TO IAN IN FINANCE AND NORM IN SERVICE.
Business response:
Thank you so much for the great review of your experience at our dealership and especially with Julian and Ian. All of the employees appreciate your loyalty to Earnhardt Hyundai North Scottsdale. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Warm regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Professional sales and service people! We just purchased our 4th Hyundai in the past 5 years from Earnhardt. Love the convenient location for service and the gratitude they show for our loyalty.
Business response:
Tamra, you have been doing business with Earnhardt Hyundai North Scottsdale for years and your review about us is truly appreciated. Enjoy your new Hyundai that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Warm regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Good deal all around Russ determined what I was looking for, found a vehicle that matched it, worked out the numbers and we arrived at a deal. Picked the car up once prepped and it was painless.
Business response:
Thank you so much for sharing your car shopping experience with us. I’m happy to hear you were able to find what you were looking for including standard-setting customer service from Russ. Thank you for choosing us for your automotive sales and service needs and we look forward to meeting all your future needs the next time you need us. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com
new car buy Ibrahim was very helpful with the whole process of buying a car as was everyone else involved in making it happen. I would work with them again.
Business response:
Thank you for leaving us this positive review. I am very happy to hear Ibrahim and the rest of our team were very helpful during your car buying with us. We look forward to seeing you back again in the future! Take care. All best, Mark Rushford General Manager mark.rushford@earnhardt.com
my experience overall my experience was excellent. time from start to finish seemed a bit too long. Our salesperson did a wonderful job showing the positive aspects of the Tucson to my wife.
Business response:
Thanks for sharing your excellent experience with us! We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let us know if there's anything else we can do for you. Warm regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Thorough Sales Process Ibrahim was very thorough and deliberate in his sales process. I had an idea of what was going to happen and he tried to manage my expectations and steer me to be more realistic. I can say that he was not misleading at all. I never felt like he was overbearing. He made sure to be deliberate on making sure that he followed procedures for delivery and receipt of the car and did what he said he would on following up with me a week later on the purchase.
Business response:
Thank you for writing about your visit with us, and congratulations on your new purchase! Ibrahim is the asset to Earnhardt Hyundai North Scottsdale, and it is encouraging to hear he impressed you by delivering our trademark service. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Respectfully, Mark Rushford General Manager mark.rushford@earnhardt.com
Replacing your old (loved) car We spent a Sunday morning trying to see if we needed a newer car after driving a Lexus that was 18 years old and had been a perfect car. Our young sales person, who met us at the door was a pleasant surprise after the rude and marginal sales staff we had just experienced at the Ford dealership. After reviewing our needs and affordability, we explored and drove the Santa Fe Sport. We were impressed with the room and very nice ride. The features on the vehicle were very impressive and the comfort... read more
Business response:
Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Respectfully, Mark Rushford General Manager mark.rushford@earnhardt.com
Great dealership....everyone EXTREMELY HELPFUL AND NOT PRESSURING US TO MAKE A DECISION, Great dealership....great and helpful people to deal with...very KNOWLEDABLE and not PRESSURING. I would highly recommend this car and dealership to a friend. We are very happy with the vehicle we chose....it totally met our needs....our salesman, Sued Said I, made sure we were totally happy with the overall purchase.
Business response:
Thank you for taking the time to submit this amazing feedback. Our team takes pride in their helpful, knowledgeable, and pressure - free customer service and will be happy to hear that you left Earnhardt Hyundai North Scottsdale satisfied. I am very appreciative of your 5-star review and recommendation. I appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Respectfully, Mark Rushford General Manager mark.rushford@earnhardt.com
l I EXPERIENCED INITIALLY, A DIFFICULT COMMUNICATION AND WORKING SITUATION WITH MY INITIAL SALESMAN. WHEN I MEMTIONED THIS PERSONAL FEELING TO TONY FEMIANO, HE TOOK IMMEDIATE AND VERY DISCRETE CORRECTIVE ACTION. LEFT SALES YOUR STORE WITH WARM AND FUZZY FEELING; ENOUGHT TO ANTICIPATE RETURNING FOR ANOTHER AUTO IN THE FUTURE. SALES PERSONNEL WERE PERSONALBLE AND WORKED WITH ATTENTION TO DETAILS AND CERTAINLY HAD THE WANT TO HELP ME.
Business response:
I do apologize for the initial difficulties you experienced at Earnhardt Hyundai North Scottsdale, but I’m glad to hear that things have been smoothed over by Tony. It is imperative to us that we make a positive experience for our guests. Please, don't hesitate to swing by if you have any questions or concerns. Until next time, drive safe and stay well! Respectfully, Mark Rushford General Manager mark.rushford@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,155 reviews.
When is 13 Stripes open?
13 Stripes is open now. It will close at 9:00 p.m.
Browse nearby in Plano, TX
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com