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13 Stripes
- Plano, TX
About this business
We're the top rated Hyundai dealership in the Phoenix area. Our customer service is unrivaled in the area. We're located at the north end of the Scottsdale Airpark runway at Frank Lloyd Wright Blvd & Northsight Blvd. We sell and service every Hyundai model including Kona, Santa Fe, Tucson, Sonata, Elantra, and Veloster. Stop in today for the best dealership experience around.
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Earnhardt Hyundai North Scottsdale Review The entire experience from start to finish of the Earnhardt Team exceeded my expectations. I will definitely buy another vehicle and recommend them to friends and family.
Business response:
Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am pleased to hear your entire experience with Earnhardt Hyundai North Scottsdale team exceeded your expectations. We look forward to working with you or anyone you might send our way in the future. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Best car buying experience ever... Everyone was great. Very professional. Loved the coffe bar. The dealership is very clean. Staff is very knowledgeable on their product. This was the best car buying experience I have ever had.
Business response:
Thank you for leaving us this great review. I am very happy to hear that we were able to provide you the best car buying experience you’ve ever had! Please come back and see us again in the future with anything else you might need. Take care! Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com
all smiles until you try to get money back over charged us for our tabs and registration, when i caught there "mistake" it took over 10 emails and countless phone calls just to get them to agree the mistaked happened. finally the GM fixed it. Now Ian and The other finance person Tristen are doing the same thing on refunding me for the extended warranty i canceled do the car being totaled. will not reply to emails or return phone calls. I wish i could post the emails on here. They have a complete lack of interest in a person ... read more
Business response:
Thank you for alerting us about this issue. I would like to apologize for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, Mark Rushford General ... read more
Buyer beware Try to deal with Drew to purchase car. I had to send several emails to ask for a price on specific car. I emailed that I was not impressed with customer service. I got a response from Drew that I'm sorry that I couldn't and pressure on my day off but maybe I can impress you this morning. Terrible custom service and response. Buyers beware of not being valued as a customer.
Business response:
I'm sorry to hear about the experience you had with one of our salesman. I want you to know that it is our priority to satisfy every customer that enters our dealership. We'd like to do whatever it takes to regain your future business. Please contact me at your earliest convenience so that we can work together to resolve this issue. Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com
New vehicle I was very happy with each employee I encountered at this dealership. Russ was my sales person and he did a great job making me feel comfortable and at ease the entire time. I wish more sales people were like Russ because he was great and not pushy.
Business response:
Thank you for your business and this review. I am happy to hear Russ was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Excellent Car Buying Experience Very happy with my new car and the entire car buying experience. First Hyundai purchase--dealership went out of their way to treat me with respect and value my business.
Business response:
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and I am delighted to know that our team treated you with respect and value your business. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
EXCELLENT BUYING EXPERIENCE WE HAVE LEASED FIVE CARS FROM THIS DEALERSHIP AND EACH EXPERIENCE HAS BEEN EXTREMELY SATISFACTORY AND SEAMLESS FROM WORKING WITH JULIAN IN SALES TO IAN IN FINANCE AND NORM IN SERVICE.
Business response:
Thank you so much for the great review of your experience at our dealership and especially with Julian and Ian. All of the employees appreciate your loyalty to Earnhardt Hyundai North Scottsdale. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Warm regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Professional sales and service people! We just purchased our 4th Hyundai in the past 5 years from Earnhardt. Love the convenient location for service and the gratitude they show for our loyalty.
Business response:
Tamra, you have been doing business with Earnhardt Hyundai North Scottsdale for years and your review about us is truly appreciated. Enjoy your new Hyundai that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Warm regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Good deal all around Russ determined what I was looking for, found a vehicle that matched it, worked out the numbers and we arrived at a deal. Picked the car up once prepped and it was painless.
Business response:
Thank you so much for sharing your car shopping experience with us. I’m happy to hear you were able to find what you were looking for including standard-setting customer service from Russ. Thank you for choosing us for your automotive sales and service needs and we look forward to meeting all your future needs the next time you need us. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 6,511 reviews.
When is 13 Stripes open?
13 Stripes is closed now. It will open at 7:00 a.m.
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