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13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Overall experience The overall experience at the dealership was fantastic I will definitely refer my friends to it and I will come back again if in the future I purchase another new vehicle
Business response:
Thank you for your feedback and recommendation. It's fantastic to know that we were able to provide you a fantastic experience during your purchase. We look forward to working with you or anyone you might send our way in the future. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
jim,s buying experience like I said be fore every thing was first class from the coffee to bob gentile.introduced us to the finace people and the mechanics.all in all it was a great experience.
Business response:
Thank you very much for taking your time to leave us a great review! I am pleased to hear about your great experience at Earnhardt Hyundai North Scottsdale! If there is anything else we can do for you just give us a call! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
My Review Had a great experience and will certainly go back to Earnhardt... Jason was great and we felt he was a genuine! he was a straight shooter!
Business response:
Thanks so much for sharing your great experience with us! We really appreciate this feedback and I'll be certain to share your compliments with Jason and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Earnhardt Hyundai North Scottsdale Review The entire experience from start to finish of the Earnhardt Team exceeded my expectations. I will definitely buy another vehicle and recommend them to friends and family.
Business response:
Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am pleased to hear your entire experience with Earnhardt Hyundai North Scottsdale team exceeded your expectations. We look forward to working with you or anyone you might send our way in the future. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Best car buying experience ever... Everyone was great. Very professional. Loved the coffe bar. The dealership is very clean. Staff is very knowledgeable on their product. This was the best car buying experience I have ever had.
Business response:
Thank you for leaving us this great review. I am very happy to hear that we were able to provide you the best car buying experience you’ve ever had! Please come back and see us again in the future with anything else you might need. Take care! Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com
all smiles until you try to get money back over charged us for our tabs and registration, when i caught there "mistake" it took over 10 emails and countless phone calls just to get them to agree the mistaked happened. finally the GM fixed it. Now Ian and The other finance person Tristen are doing the same thing on refunding me for the extended warranty i canceled do the car being totaled. will not reply to emails or return phone calls. I wish i could post the emails on here. They have a complete lack of interest in a person ... read more
Business response:
Thank you for alerting us about this issue. I would like to apologize for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, Mark Rushford General ... read more
Buyer beware Try to deal with Drew to purchase car. I had to send several emails to ask for a price on specific car. I emailed that I was not impressed with customer service. I got a response from Drew that I'm sorry that I couldn't and pressure on my day off but maybe I can impress you this morning. Terrible custom service and response. Buyers beware of not being valued as a customer.
Business response:
I'm sorry to hear about the experience you had with one of our salesman. I want you to know that it is our priority to satisfy every customer that enters our dealership. We'd like to do whatever it takes to regain your future business. Please contact me at your earliest convenience so that we can work together to resolve this issue. Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com
New vehicle I was very happy with each employee I encountered at this dealership. Russ was my sales person and he did a great job making me feel comfortable and at ease the entire time. I wish more sales people were like Russ because he was great and not pushy.
Business response:
Thank you for your business and this review. I am happy to hear Russ was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Excellent Car Buying Experience Very happy with my new car and the entire car buying experience. First Hyundai purchase--dealership went out of their way to treat me with respect and value my business.
Business response:
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and I am delighted to know that our team treated you with respect and value your business. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,155 reviews.
When is 13 Stripes open?
13 Stripes is closed now. It will open at 7:00 a.m.
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