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13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Another fantastic experience at Earnhardt Hyundai Great people, great service! I will definitely be returning to this excellent dealership for my future car needs. Thanks especially to Raheem Ojikutu, my new Yoruba friend.
Business response:
Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Raheem and the rest of our team could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new vehicle. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Mark Rushford General Manager mark.rushford@earnhardt.com
New vehicle purchase After going to different dealers, was pleased that we were not pressured into making a decision right away. Your salesman was very informative and cooperative with our needs. Definitely would recommend your dealership. Thank you for making our purchase a pleasant experience. Gracie
Business response:
Gracie, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our sales team provided you a pressure free service! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Review of Purchase and Customer Service Paulo Pena spent a lot of time with my sister and me when we came in to purchase or lease a new Hyundai. Paulo Pena helped me to obtain a better insurance rate when he called a personal contact at GEICO. He also delivered the car to my home address for me, because I was so nervous about losing my old car. Paulo Pena demonstrated great customer service in every way and allowed me to use his cell phone, because I did not want to use my minutes. This was very helpful. {Dean in the financi... read more
Business response:
What an enjoyable review to read, Kathleen! It is reassuring to know that Paulo, Dean, and the rest of our team provided you with a hassle-free and welcoming shopping experience. Earnhardt Hyundai North Scottsdale’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sur... read more
Great to work with! Tony and Ian were very friendly and personable. I enjoyed my car buying experience. I would definitely recommend and come back for future car purchases.
Business response:
We love hearing about guests who have an enjoyable car buying experience at our dealership and we are happy that Tony and Ian were able to provide that! We understand that buying a car is an important decision and we are honored that you chose Earnhardt Hyundai North Scottsdale. Please feel free to contact us if you have any questions about your new purchase. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Fantastic First-Time car buying experience Drew and Ian made my first car buying experience smooth, understandable, and comfortable. They went above and beyond to make sure that my insurance was setup and rolled over to the new vehicle before I took it home and were flexible with my down payment arrangements when my bank decided to be especially difficult. I will definitely recommend them in the future.
Business response:
Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Drew and Ian went above and beyond for you; it is just an example of why they are such a great asset to our team. We will make sure they hear your kind words. All of us at Earnhardt Hyundai North Scottsdale await your return. Please let us know how we may be able to help next! Best, Earnhardt Hyundai North Scottsd... read more
Great Experience We had a great car buying experience with no pressure working with Amy .She asked all the right questions & put us in the vehicle that we love! That ranks high on my list!
Business response:
Congratulations on your new vehicle, Kathy! Thank you for taking the time to write about your experience. It is magnificent to know that Amy was able to provide you with the pressure-free and knowledgeable service that Earnhardt Hyundai North Scottsdale is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Came3 into store not very happy Came into Hyundai Store , not very happy ! Asked for the General Manager, because I felt my wife had not been treated fairly, and that what she had been told was a not what we both expected. Was Greeted by Ms. Amy Lorraine, very good personality , she calmed me down with her smile and great attitude. After meeting with the Finance and Insurance manager , Mr. Ian Parker , we sat down and talked real numbers and financing numbers, after we took a test drive with Amy, we felt good about the purch... read more
Business response:
Raquib, thank you for taking the time to provide us with this feedback. We love hearing from our customers because it helps us to make sure that we are doing everything possible to achieve complete satisfaction. It is disappointing to know that there had been an inconvenience that occurred in our sales department, but are happy to hear that Amy and Ian were able to turn the situation around. If you would like to discuss your experience further or if you have any questions, please do not hesitate to contact me directly. Best,... read more
Best all around From sales to service to product to value, you can't beat this dealership and all I've come in contact with! The friendly atmoshere permeats throughout!
Business response:
Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that we are able to gain your trust in our business. We look forward to servicing your future automotive needs! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Great sales person and a great deal. The sales woman who helped me was incredible and I doubt I could have been happier with anyone else. I traded in my Sonata for a new Veloster and it is such a wonderful and fun car. I'm moving soon and she made sure my payments were low enough to help me with my move. Thank you Amy Lorraine!
Business response:
We appreciate you taking time to leave us a great review! We are pleased to know that Amy did a great job in assisting you in your trade in. She is indeed a great asset to our team! If there is anything else we can do for you please don't hesitate to give us a call! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,155 reviews.
When is 13 Stripes open?
13 Stripes is closed now. It will open at 7:00 a.m.
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